績(ji)效(xiao)(xiao)目(mu)標設定后，當績(ji)效(xiao)(xiao)結(jie)果(guo)出(chu)來時，一定要能得到*無(wu)異(yi)議的評價得分，如果(guo)在(zai)這方面出(chu)現問題，那就真(zhen)的要被人質(zhi)疑HR的專業(ye)性了，績(ji)效(xiao)(xiao)指標的三種評分方法(fa)。
一(yi)(yi)(yi)、底線(xian)法。指確定(ding)一(yi)(yi)(yi)個(ge)目(mu)(mu)標(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，也稱合(he)理(li)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，同時(shi)(shi)確定(ding)一(yi)(yi)(yi)個(ge)底線(xian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)也稱零(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，當實際(ji)(ji)(ji)完成(cheng)(cheng)低于(yu)(yu)目(mu)(mu)標(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)評(ping)(ping)(ping)分(fen)(fen)(fen)(fen)(fen)為(wei)(wei)滿(man)(man)分(fen)(fen)(fen)(fen)(fen)一(yi)(yi)(yi)百分(fen)(fen)(fen)(fen)(fen)，當實際(ji)(ji)(ji)完成(cheng)(cheng)低于(yu)(yu)零(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)得(de)分(fen)(fen)(fen)(fen)(fen)為(wei)(wei)零(ling)分(fen)(fen)(fen)(fen)(fen)，具體(ti)公(gong)式(shi)為(wei)(wei)：評(ping)(ping)(ping)分(fen)(fen)(fen)(fen)(fen)等(deng)于(yu)(yu)實際(ji)(ji)(ji)完成(cheng)(cheng)減(jian)(jian)去零(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，除以(yi)目(mu)(mu)標(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)減(jian)(jian)去零(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)乘以(yi)一(yi)(yi)(yi)百，當實際(ji)(ji)(ji)完成(cheng)(cheng)超過目(mu)(mu)標(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)時(shi)(shi)，一(yi)(yi)(yi)般會設(she)(she)置(zhi)封底，如(ru)最高得(de)分(fen)(fen)(fen)(fen)(fen)為(wei)(wei)一(yi)(yi)(yi)百二十分(fen)(fen)(fen)(fen)(fen)。舉個(ge)事例，公(gong)司年(nian)(nian)度(du)利潤目(mu)(mu)標(biao)(biao)設(she)(she)定(ding)為(wei)(wei)零(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)六(liu)百萬(wan)(wan)，目(mu)(mu)標(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)一(yi)(yi)(yi)千五百萬(wan)(wan)，當年(nian)(nian)實際(ji)(ji)(ji)達成(cheng)(cheng)一(yi)(yi)(yi)千二百萬(wan)(wan)，這(zhe)(zhe)評(ping)(ping)(ping)分(fen)(fen)(fen)(fen)(fen)等(deng)于(yu)(yu)一(yi)(yi)(yi)千二減(jian)(jian)去六(liu)百除以(yi)一(yi)(yi)(yi)千五減(jian)(jian)去六(liu)百乘以(yi)一(yi)(yi)(yi)百分(fen)(fen)(fen)(fen)(fen)，得(de)分(fen)(fen)(fen)(fen)(fen)約等(deng)于(yu)(yu)六(liu)十六(liu)點(dian)(dian)(dian)(dian)(dian)七分(fen)(fen)(fen)(fen)(fen)，很多企業考核(he)時(shi)(shi)只(zhi)設(she)(she)置(zhi)了目(mu)(mu)標(biao)(biao)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，其(qi)實相當于(yu)(yu)默認(ren)零(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)為(wei)(wei)零(ling)，但(dan)他(ta)們往(wang)往(wang)是沒有真正理(li)解(jie)零(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)設(she)(she)置(zhi)的(de)目(mu)(mu)的(de)，從而導致(zhi)指標(biao)(biao)間評(ping)(ping)(ping)價得(de)分(fen)(fen)(fen)(fen)(fen)時(shi)(shi)的(de)不公(gong)平(ping)性，比(bi)如(ru)培訓滿(man)(man)意度(du)評(ping)(ping)(ping)分(fen)(fen)(fen)(fen)(fen)，如(ru)果不設(she)(she)置(zhi)零(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)，那(nei)基本(ben)上這(zhe)(zhe)項指標(biao)(biao)永遠也不可能得(de)零(ling)分(fen)(fen)(fen)(fen)(fen)，而如(ru)果一(yi)(yi)(yi)次培訓滿(man)(man)意度(du)評(ping)(ping)(ping)分(fen)(fen)(fen)(fen)(fen)為(wei)(wei)六(liu)十分(fen)(fen)(fen)(fen)(fen)，基本(ben)上已經(jing)是無(wu)法接受(shou)的(de)了，這(zhe)(zhe)時(shi)(shi)把培訓滿(man)(man)意度(du)零(ling)點(dian)(dian)(dian)(dian)(dian)值(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)設(she)(she)定(ding)為(wei)(wei)六(liu)十分(fen)(fen)(fen)(fen)(fen)，才是相對公(gong)平(ping)的(de)。
二、區(qu)間法(fa)。指根據(ju)標準(zhun)達成(cheng)的范圍約定來進行評(ping)(ping)價(jia)，培訓(xun)滿(man)意(yi)(yi)(yi)度(du)來做示例，滿(man)意(yi)(yi)(yi)度(du)評(ping)(ping)分(fen)(fen)(fen)(fen)為(wei)六十(shi)(shi)到(dao)(dao)七(qi)(qi)十(shi)(shi)分(fen)(fen)(fen)(fen)，考核(he)(he)得分(fen)(fen)(fen)(fen)為(wei)二十(shi)(shi)，滿(man)意(yi)(yi)(yi)度(du)評(ping)(ping)分(fen)(fen)(fen)(fen)為(wei)七(qi)(qi)十(shi)(shi)到(dao)(dao)八(ba)十(shi)(shi)分(fen)(fen)(fen)(fen)，考核(he)(he)得分(fen)(fen)(fen)(fen)為(wei)四十(shi)(shi)，滿(man)意(yi)(yi)(yi)度(du)評(ping)(ping)分(fen)(fen)(fen)(fen)為(wei)八(ba)十(shi)(shi)到(dao)(dao)九(jiu)十(shi)(shi)分(fen)(fen)(fen)(fen)，考核(he)(he)得分(fen)(fen)(fen)(fen)為(wei)六十(shi)(shi)，滿(man)意(yi)(yi)(yi)度(du)評(ping)(ping)分(fen)(fen)(fen)(fen)為(wei)九(jiu)十(shi)(shi)到(dao)(dao)九(jiu)十(shi)(shi)五(wu)(wu)分(fen)(fen)(fen)(fen)，考核(he)(he)得分(fen)(fen)(fen)(fen)為(wei)八(ba)十(shi)(shi)，滿(man)意(yi)(yi)(yi)度(du)評(ping)(ping)分(fen)(fen)(fen)(fen)為(wei)九(jiu)十(shi)(shi)五(wu)(wu)分(fen)(fen)(fen)(fen)以上，考核(he)(he)得分(fen)(fen)(fen)(fen)為(wei)一百分(fen)(fen)(fen)(fen)。隨著(zhu)滿(man)意(yi)(yi)(yi)度(du)評(ping)(ping)分(fen)(fen)(fen)(fen)增加，考核(he)(he)得分(fen)(fen)(fen)(fen)呈階梯式(shi)增長。
三、加(jia)(jia)減分(fen)(fen)法(fa)。首先確(que)定(ding)一(yi)(yi)(yi)個(ge)基數(shu)，達(da)(da)到這(zhe)個(ge)基數(shu)時，得分(fen)(fen)為一(yi)(yi)(yi)百分(fen)(fen)，當實際達(da)(da)成超(chao)過或(huo)(huo)低于(yu)該基數(shu)時，按一(yi)(yi)(yi)定(ding)規則加(jia)(jia)減分(fen)(fen)。比(bi)如某班組每班次生產產品五十臺(tai)為基準得分(fen)(fen)為一(yi)(yi)(yi)百分(fen)(fen)，每多或(huo)(huo)少(shao)生產一(yi)(yi)(yi)臺(tai)則加(jia)(jia)或(huo)(huo)減五分(fen)(fen)，一(yi)(yi)(yi)般會設置最(zui)(zui)高(gao)加(jia)(jia)分(fen)(fen)，如最(zui)(zui)高(gao)加(jia)(jia)二(er)十分(fen)(fen)，加(jia)(jia)減分(fen)(fen)法(fa)一(yi)(yi)(yi)般適用于(yu)目標任務比(bi)較明確(que)，技術比(bi)較穩定(ding)的情況。
以上三(san)種(zhong)評(ping)分方法本質上是相同(tong)的，主要看企(qi)業和員(yuan)(yuan)工的理解(jie)和使(shi)用(yong)習慣(guan)，精準掌握了這些方法，就能確保與員(yuan)(yuan)工不會因為得分計算(suan)結(jie)果產生不同(tong)理解(jie)，從而提高工作效率。
轉載：//citymember.cn/zixun_detail/125860.html
