員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)績(ji)效(xiao)不(bu)(bu)(bu)(bu)好(hao)責任(ren)(ren)在(zai)誰呢？大多數管(guan)理(li)(li)(li)(li)者(zhe)(zhe)(zhe)認(ren)為(wei)是(shi)(shi)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的問題。經實際研究(jiu)調研，影響員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)績(ji)效(xiao)的原因(yin)(yin) 75%來自環境(jing)因(yin)(yin)素(su)，25%才是(shi)(shi)個人(ren)因(yin)(yin)素(su)。不(bu)(bu)(bu)(bu)知道這個數據對于(yu)關注績(ji)效(xiao)提(ti)升(sheng)的管(guan)理(li)(li)(li)(li)者(zhe)(zhe)(zhe)有(you)(you)沒有(you)(you)一點提(ti)示！誰偷走了(le)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)的績(ji)效(xiao)，任(ren)(ren)務有(you)(you)沒有(you)(you)完成(cheng)，責任(ren)(ren)是(shi)(shi)在(zai)誰呢，是(shi)(shi)在(zai)管(guan)理(li)(li)(li)(li)者(zhe)(zhe)(zhe)還(huan)是(shi)(shi)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)呢，誰呢不(bu)(bu)(bu)(bu)少管(guan)理(li)(li)(li)(li)者(zhe)(zhe)(zhe)認(ren)為(wei)責任(ren)(ren)在(zai)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)，員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)沒有(you)(you)全力以赴，員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)不(bu)(bu)(bu)(bu)積極，執行力差，員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)能力不(bu)(bu)(bu)(bu)夠等(deng)等(deng)。理(li)(li)(li)(li)由是(shi)(shi)一大筐(kuang)的，要為(wei)團(tuan)隊(dui)的績(ji)效(xiao)負責，恰(qia)恰(qia)應當是(shi)(shi)管(guan)理(li)(li)(li)(li)者(zhe)(zhe)(zhe)。而團(tuan)隊(dui)績(ji)效(xiao)是(shi)(shi)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)績(ji)效(xiao)之和，管(guan)理(li)(li)(li)(li)者(zhe)(zhe)(zhe)的責任(ren)(ren)，就是(shi)(shi)要幫助(zhu)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)達(da)成(cheng)績(ji)效(xiao)目標。所以我們(men)說強將手下無(wu)弱兵(bing)，兵(bing)熊一個，將熊一窩，管(guan)理(li)(li)(li)(li)者(zhe)(zhe)(zhe)需要幫助(zhu)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)完成(cheng)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)，而不(bu)(bu)(bu)(bu)是(shi)(shi)替他完成(cheng)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)。更不(bu)(bu)(bu)(bu)是(shi)(shi)天天的打壓和批評(ping)，壓著人(ren)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)。在(zai)提(ti)升(sheng)員(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)和團(tuan)隊(dui)績(ji)效(xiao)中，管(guan)理(li)(li)(li)(li)者(zhe)(zhe)(zhe)到底能夠做什么呢。
人力績(ji)效(xiao)(xiao)(xiao)之父托馬斯吉(ji)爾伯特總結出，影(ying)響員工(gong)(gong)(gong)(gong)(gong)績(ji)效(xiao)(xiao)(xiao)有 6 個層面(mian)的(de)類別(bie)，根(gen)據迪恩博士的(de)調研(yan)，他在(zai)(zai)全球范(fan)圍內做的(de)調查，70%到 80%被調查對(dui)象認為(wei)環(huan)境(jing)因(yin)素是(shi)(shi)(shi)，其(qi)*的(de)績(ji)效(xiao)(xiao)(xiao)障礙，其(qi)中(zhong)環(huan)境(jing)因(yin)素占(zhan)到 75%，個體(ti)因(yin)素只占(zhan) 20%。認為(wei)環(huan)境(jing)因(yin)素是(shi)(shi)(shi)主要(yao)的(de)影(ying)響因(yin)素，所以(yi)員工(gong)(gong)(gong)(gong)(gong)和(he)團(tuan)隊的(de)績(ji)效(xiao)(xiao)(xiao)欠佳，更(geng)多(duo)是(shi)(shi)(shi)由(you)環(huan)境(jing)因(yin)素造成(cheng)的(de)，而(er)非(fei)員工(gong)(gong)(gong)(gong)(gong)個體(ti)因(yin)素。習(xi)慣于堅持不(bu)(bu)懈的(de)修理(li)員工(gong)(gong)(gong)(gong)(gong)，而(er)不(bu)(bu)是(shi)(shi)(shi)建(jian)設完成(cheng)環(huan)境(jing)系(xi)統，修理(li)個體(ti)，修理(li)員工(gong)(gong)(gong)(gong)(gong)比(bi)建(jian)設環(huan)境(jing)系(xi)統成(cheng)本更(geng)低(di)，也更(geng)容易。員工(gong)(gong)(gong)(gong)(gong)本人要(yao)對(dui)自己的(de)績(ji)效(xiao)(xiao)(xiao)高低(di)負責(ze)(ze)(ze)任，因(yin)為(wei)這(zhe)是(shi)(shi)(shi)企業(ye)發(fa)薪水(shui)給員工(gong)(gong)(gong)(gong)(gong)的(de)理(li)由(you)，也是(shi)(shi)(shi)員工(gong)(gong)(gong)(gong)(gong)履職(zhi)責(ze)(ze)(ze)任，員工(gong)(gong)(gong)(gong)(gong)必須要(yao)達(da)到績(ji)效(xiao)(xiao)(xiao)水(shui)平(ping)，至少是(shi)(shi)(shi)平(ping)均(jun)水(shui)平(ping)，飯碗也就保(bao)不(bu)(bu)住。管理(li)者(zhe)在(zai)(zai)埋怨(yuan)抱怨(yuan)員工(gong)(gong)(gong)(gong)(gong)績(ji)效(xiao)(xiao)(xiao)低(di)的(de)時(shi)候，更(geng)應從企業(ye)整體(ti)管理(li)環(huan)境(jing)，系(xi)統建(jian)設方面(mian)進(jin)行(xing)思考和(he)檢討。包括(kuo)數據信息，資源(yuan)工(gong)(gong)(gong)(gong)(gong)作流程(cheng)，工(gong)(gong)(gong)(gong)(gong)具后果，激勵(li)和(he)獎勵(li)等等，在(zai)(zai)創造讓員工(gong)(gong)(gong)(gong)(gong)能產生高績(ji)效(xiao)(xiao)(xiao)的(de)環(huan)境(jing)上，幫助員工(gong)(gong)(gong)(gong)(gong)達(da)成(cheng)績(ji)效(xiao)(xiao)(xiao)目標，這(zhe)是(shi)(shi)(shi)管理(li)者(zhe)的(de)責(ze)(ze)(ze)任，在(zai)(zai)什(shen)(shen)么位(wei)置要(yao)想(xiang)什(shen)(shen)么事，績(ji)效(xiao)(xiao)(xiao)環(huan)境(jing)好(hao)了，員工(gong)(gong)(gong)(gong)(gong)和(he)團(tuan)隊的(de)績(ji)效(xiao)(xiao)(xiao)也就不(bu)(bu)會太差。
轉載：//citymember.cn/zixun_detail/128968.html
