一(yi)、管(guan)理(li)基礎認知 車間班組(zu)長培訓首先要(yao)(yao)明(ming)確(que)(que)管(guan)理(li)的(de)基礎內(nei)容。班組(zu)長需要(yao)(yao)清(qing)楚自己的(de)工作(zuo)(zuo)績效(xiao)(xiao)目(mu)標(biao)，這是開展工作(zuo)(zuo)的(de)導向(xiang)。例如(ru)，是側重于(yu)產(chan)(chan)量的(de)提(ti)升，還(huan)是質(zhi)(zhi)量的(de)優化(hua)等。同時(shi)，要(yao)(yao)明(ming)確(que)(que)自身的(de)職責和(he)(he)權限范圍(wei)，知道自己能(neng)做什么(me)、不能(neng)做什么(me)，這有(you)(you)助于(yu)在工作(zuo)(zuo)中準(zhun)確(que)(que)把握工作(zuo)(zuo)的(de)邊(bian)界。而且，各(ge)項工作(zuo)(zuo)流程也(ye)必(bi)須明(ming)確(que)(que)規定(ding)(ding)，像是生(sheng)(sheng)產(chan)(chan)流程、物料領取流程等，并(bing)且工作(zuo)(zuo)方(fang)法也(ye)要(yao)(yao)有(you)(you)規定(ding)(ding)，保(bao)證能(neng)夠經濟地(di)達到既(ji)定(ding)(ding)目(mu)標(biao)。當(dang)遇(yu)到異常情況時(shi)，如(ru)設備(bei)突發故(gu)障或者原材料供應不足(zu)，班組(zu)長要(yao)(yao)清(qing)楚如(ru)何運(yun)作(zuo)(zuo)，像該聯系(xi)哪些部門、如(ru)何調整生(sheng)(sheng)產(chan)(chan)計劃等，并(bing)努力尋求改善對策(ce)。這些要(yao)(yao)求都應書面化(hua)、文件化(hua)，讓每(mei)一(yi)位相關人員都知曉。另外，工作(zuo)(zuo)標(biao)準(zhun)化(hua)及(ji)PDCA循(xun)環的(de)運(yun)轉(zhuan)方(fang)法也(ye)是重要(yao)(yao)內(nei)容，PDCA即計劃（Plan）、執行(xing)（Do）、檢查(cha)（Check）、處理(li)（Act），通過這種循(xun)環方(fang)式(shi)，可(ke)以(yi)不斷優化(hua)工作(zuo)(zuo)流程和(he)(he)提(ti)升工作(zuo)(zuo)效(xiao)(xiao)果，發揮人、物、設備(bei)“生(sheng)(sheng)產(chan)(chan)三要(yao)(yao)素”所(suo)具有(you)(you)的(de)能(neng)量，以(yi)質(zhi)(zhi)量（Q）、交貨期（D）、成本（C）為目(mu)標(biao)實際制造用戶(hu)所(suo)需的(de)商品。
二、現(xian)(xian)(xian)(xian)(xian)(xian)場(chang)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)相(xiang)關(guan) 1. 人(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li) - 溝通(tong)(tong)機(ji)制：班(ban)(ban)(ban)(ban)組(zu)(zu)長要(yao)(yao)(yao)(yao)建立良好的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)溝通(tong)(tong)機(ji)制，與(yu)(yu)(yu)(yu)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)保(bao)(bao)(bao)(bao)持(chi)順暢(chang)(chang)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)交(jiao)流(liu)(liu)。鼓(gu)勵(li)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)提(ti)出(chu)意見和(he)(he)(he)(he)建議，這(zhe)樣(yang)可(ke)以及(ji)時(shi)(shi)發(fa)(fa)(fa)現(xian)(xian)(xian)(xian)(xian)(xian)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)中(zhong)(zhong)(zhong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)潛在問題，員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)也(ye)能(neng)及(ji)時(shi)(shi)反饋工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)進(jin)展和(he)(he)(he)(he)遇(yu)(yu)到的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)問題。例(li)如(ru)(ru)(ru)(ru)，在一些車間(jian)(jian)，班(ban)(ban)(ban)(ban)組(zu)(zu)長每天都(dou)會組(zu)(zu)織簡短的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)例(li)會，讓員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)分(fen)享工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)中(zhong)(zhong)(zhong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)情況。 - 激(ji)勵(li)制度(du)：制定(ding)(ding)(ding)(ding)(ding)合(he)理(li)(li)(li)(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)獎勵(li)和(he)(he)(he)(he)激(ji)勵(li)制度(du)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)人(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)關(guan)鍵。像設(she)(she)(she)置績(ji)效(xiao)(xiao)獎金，根據(ju)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)表現(xian)(xian)(xian)(xian)(xian)(xian)給予(yu)相(xiang)應(ying)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)獎金；提(ti)供(gong)晉(jin)升(sheng)(sheng)機(ji)會，激(ji)勵(li)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)積極工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)，提(ti)升(sheng)(sheng)自己(ji)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)能(neng)力(li)。 - 員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)關(guan)懷(huai)：關(guan)注員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)和(he)(he)(he)(he)生(sheng)(sheng)(sheng)(sheng)(sheng)活(huo)狀況，提(ti)供(gong)必要(yao)(yao)(yao)(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)支持(chi)和(he)(he)(he)(he)幫(bang)助(zhu)。例(li)如(ru)(ru)(ru)(ru)，當(dang)(dang)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)遇(yu)(yu)到家庭困難時(shi)(shi)，班(ban)(ban)(ban)(ban)組(zu)(zu)長可(ke)以適當(dang)(dang)調(diao)整(zheng)(zheng)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)安排(pai)，這(zhe)有(you)(you)(you)助(zhu)于(yu)增(zeng)強員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)歸屬感(gan)和(he)(he)(he)(he)忠誠度(du)。 - 績(ji)效(xiao)(xiao)評(ping)估(gu)(gu)：定(ding)(ding)(ding)(ding)(ding)期(qi)(qi)(qi)(qi)對(dui)(dui)(dui)(dui)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)績(ji)效(xiao)(xiao)進(jin)行評(ping)估(gu)(gu)，要(yao)(yao)(yao)(yao)制定(ding)(ding)(ding)(ding)(ding)公正(zheng)(zheng)、客(ke)(ke)觀的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)評(ping)估(gu)(gu)標(biao)準(zhun)，根據(ju)崗位(wei)職責和(he)(he)(he)(he)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)目標(biao)來衡量(liang)(liang)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)表現(xian)(xian)(xian)(xian)(xian)(xian)。并且將(jiang)(jiang)(jiang)(jiang)評(ping)估(gu)(gu)結果與(yu)(yu)(yu)(yu)薪酬、晉(jin)升(sheng)(sheng)等(deng)掛鉤，激(ji)勵(li)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)努力(li)提(ti)升(sheng)(sheng)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)表現(xian)(xian)(xian)(xian)(xian)(xian)。 - 團隊(dui)建設(she)(she)(she)：組(zu)(zu)織團隊(dui)活(huo)動，增(zeng)進(jin)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)之(zhi)間(jian)(jian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)交(jiao)流(liu)(liu)與(yu)(yu)(yu)(yu)合(he)作(zuo)，提(ti)高團隊(dui)凝聚力(li)。同(tong)時(shi)(shi)，要(yao)(yao)(yao)(yao)及(ji)時(shi)(shi)處(chu)理(li)(li)(li)(li)(li)(li)(li)(li)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)之(zhi)間(jian)(jian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)矛盾和(he)(he)(he)(he)沖突(tu)，維(wei)(wei)護(hu)良好的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)關(guan)系，營造積極向上的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)氛圍。 2. 物料(liao)(liao)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li) - 材(cai)(cai)(cai)料(liao)(liao)領取(qu)與(yu)(yu)(yu)(yu)使用(yong)：在倉(cang)庫領料(liao)(liao)與(yu)(yu)(yu)(yu)產(chan)(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)入庫時(shi)(shi)都(dou)要(yao)(yao)(yao)(yao)與(yu)(yu)(yu)(yu)對(dui)(dui)(dui)(dui)口(kou)人(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)當(dang)(dang)面點清(qing)數(shu)(shu)(shu)量(liang)(liang)，無誤后(hou)雙方簽名(ming)。按照材(cai)(cai)(cai)料(liao)(liao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)制造時(shi)(shi)期(qi)(qi)(qi)(qi)，遵循先來先用(yong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)原則，這(zhe)樣(yang)能(neng)確(que)(que)保(bao)(bao)(bao)(bao)在保(bao)(bao)(bao)(bao)質(zhi)(zhi)期(qi)(qi)(qi)(qi)內使用(yong)，也(ye)有(you)(you)(you)助(zhu)于(yu)確(que)(que)定(ding)(ding)(ding)(ding)(ding)不(bu)(bu)良對(dui)(dui)(dui)(dui)策(ce)(ce)線索和(he)(he)(he)(he)質(zhi)(zhi)量(liang)(liang)改(gai)善(shan)。 - 材(cai)(cai)(cai)料(liao)(liao)去(qu)(qu)向管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)：不(bu)(bu)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)所有(you)(you)(you)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)材(cai)(cai)(cai)料(liao)(liao)都(dou)能(neng)組(zu)(zu)裝出(chu)成品(pin)(pin)(pin)(pin)，中(zhong)(zhong)(zhong)途分(fen)流(liu)(liu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)材(cai)(cai)(cai)料(liao)(liao)要(yao)(yao)(yao)(yao)有(you)(you)(you)合(he)理(li)(li)(li)(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)理(li)(li)(li)(li)(li)(li)(li)(li)由，分(fen)流(liu)(liu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)數(shu)(shu)(shu)量(liang)(liang)要(yao)(yao)(yao)(yao)補回。管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)時(shi)(shi)，非正(zheng)(zheng)常(chang)(chang)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)所需(xu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)材(cai)(cai)(cai)料(liao)(liao)，盡量(liang)(liang)從(cong)倉(cang)庫領取(qu)，而不(bu)(bu)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)從(cong)制造現(xian)(xian)(xian)(xian)(xian)(xian)場(chang)取(qu)得；要(yao)(yao)(yao)(yao)作(zuo)《材(cai)(cai)(cai)料(liao)(liao)去(qu)(qu)向清(qing)單(dan)》，實(shi)施現(xian)(xian)(xian)(xian)(xian)(xian)場(chang)材(cai)(cai)(cai)料(liao)(liao)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)追蹤；當(dang)(dang)日不(bu)(bu)良當(dang)(dang)日清(qing)理(li)(li)(li)(li)(li)(li)(li)(li)；及(ji)時(shi)(shi)記(ji)錄和(he)(he)(he)(he)銷去(qu)(qu)不(bu)(bu)同(tong)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)單(dan)位(wei)之(zhi)間(jian)(jian)轉用(yong)材(cai)(cai)(cai)料(liao)(liao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)數(shu)(shu)(shu)目；制定(ding)(ding)(ding)(ding)(ding)相(xiang)應(ying)獎懲制度(du)，防(fang)(fang)止人(ren)為遺失、損毀(hui)材(cai)(cai)(cai)料(liao)(liao)；改(gai)善(shan)材(cai)(cai)(cai)料(liao)(liao)保(bao)(bao)(bao)(bao)管(guan)(guan)(guan)(guan)(guan)和(he)(he)(he)(he)作(zuo)業(ye)(ye)環境，防(fang)(fang)止盜竊和(he)(he)(he)(he)天災的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)發(fa)(fa)(fa)生(sheng)(sheng)(sheng)(sheng)(sheng)。 - 輔料(liao)(liao)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)：輔料(liao)(liao)雖(sui)小，但對(dui)(dui)(dui)(dui)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)影響(xiang)(xiang)很大。要(yao)(yao)(yao)(yao)指定(ding)(ding)(ding)(ding)(ding)專職管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)人(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)，負責申請(qing)、領取(qu)、保(bao)(bao)(bao)(bao)管(guan)(guan)(guan)(guan)(guan)、發(fa)(fa)(fa)放、統(tong)(tong)計等(deng)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)；額定(ding)(ding)(ding)(ding)(ding)單(dan)位(wei)用(yong)量(liang)(liang)；分(fen)門別類保(bao)(bao)(bao)(bao)管(guan)(guan)(guan)(guan)(guan)好；定(ding)(ding)(ding)(ding)(ding)期(qi)(qi)(qi)(qi)統(tong)(tong)計臺帳(zhang)，尋找規(gui)(gui)律。 3. 設(she)(she)(she)備(bei)(bei)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li) - 設(she)(she)(she)備(bei)(bei)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)日常(chang)(chang)維(wei)(wei)護(hu)：班(ban)(ban)(ban)(ban)組(zu)(zu)長要(yao)(yao)(yao)(yao)了解(jie)設(she)(she)(she)備(bei)(bei)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)基(ji)本維(wei)(wei)護(hu)知識(shi)，安排(pai)定(ding)(ding)(ding)(ding)(ding)期(qi)(qi)(qi)(qi)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)設(she)(she)(she)備(bei)(bei)檢查和(he)(he)(he)(he)保(bao)(bao)(bao)(bao)養(yang)，確(que)(que)保(bao)(bao)(bao)(bao)設(she)(she)(she)備(bei)(bei)正(zheng)(zheng)常(chang)(chang)運(yun)行。例(li)如(ru)(ru)(ru)(ru)，規(gui)(gui)定(ding)(ding)(ding)(ding)(ding)設(she)(she)(she)備(bei)(bei)每隔一定(ding)(ding)(ding)(ding)(ding)時(shi)(shi)間(jian)(jian)進(jin)行一次全(quan)面檢查，每日進(jin)行簡單(dan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)清(qing)潔和(he)(he)(he)(he)基(ji)本功能(neng)檢查等(deng)。 - 設(she)(she)(she)備(bei)(bei)故障應(ying)對(dui)(dui)(dui)(dui)：當(dang)(dang)設(she)(she)(she)備(bei)(bei)出(chu)現(xian)(xian)(xian)(xian)(xian)(xian)故障時(shi)(shi)，班(ban)(ban)(ban)(ban)組(zu)(zu)長要(yao)(yao)(yao)(yao)知道如(ru)(ru)(ru)(ru)何快速識(shi)別故障類型，聯系專業(ye)(ye)維(wei)(wei)修人(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)，并在維(wei)(wei)修期(qi)(qi)(qi)(qi)間(jian)(jian)合(he)理(li)(li)(li)(li)(li)(li)(li)(li)調(diao)整(zheng)(zheng)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)安排(pai)，減(jian)少(shao)對(dui)(dui)(dui)(dui)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)進(jin)度(du)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)影響(xiang)(xiang)。 4. 質(zhi)(zhi)量(liang)(liang)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li) - 質(zhi)(zhi)量(liang)(liang)標(biao)準(zhun)遵循：按《產(chan)(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)藝(yi)(yi)指導(dao)書、工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)藝(yi)(yi)參數(shu)(shu)(shu)通(tong)(tong)知單(dan)、技術要(yao)(yao)(yao)(yao)求(qiu)通(tong)(tong)知單(dan)》的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)標(biao)準(zhun)要(yao)(yao)(yao)(yao)求(qiu)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)，這(zhe)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)確(que)(que)保(bao)(bao)(bao)(bao)產(chan)(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)質(zhi)(zhi)量(liang)(liang)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)基(ji)礎。例(li)如(ru)(ru)(ru)(ru)，在機(ji)械制造車間(jian)(jian)，要(yao)(yao)(yao)(yao)嚴(yan)格(ge)按照工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)藝(yi)(yi)指導(dao)書規(gui)(gui)定(ding)(ding)(ding)(ding)(ding)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)加(jia)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)精度(du)進(jin)行生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)。 - 工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)質(zhi)(zhi)量(liang)(liang)控制：進(jin)行工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)測(ce)量(liang)(liang)，預防(fang)(fang)不(bu)(bu)良發(fa)(fa)(fa)生(sheng)(sheng)(sheng)(sheng)(sheng)。盡可(ke)能(neng)改(gai)善(shan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)加(jia)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)能(neng)力(li)，提(ti)高工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)能(neng)力(li)，將(jiang)(jiang)(jiang)(jiang)以往的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)經驗、教訓，固化到指導(dao)操作(zuo)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)文(wen)件中(zhong)(zhong)(zhong)。 - 質(zhi)(zhi)量(liang)(liang)意識(shi)培養(yang)：讓班(ban)(ban)(ban)(ban)組(zu)(zu)長深刻認識(shi)到質(zhi)(zhi)量(liang)(liang)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)企業(ye)(ye)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)生(sheng)(sheng)(sheng)(sheng)(sheng)命線，培養(yang)其對(dui)(dui)(dui)(dui)質(zhi)(zhi)量(liang)(liang)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)重視，認識(shi)到質(zhi)(zhi)量(liang)(liang)對(dui)(dui)(dui)(dui)產(chan)(chan)(chan)(chan)(chan)品(pin)(pin)(pin)(pin)、對(dui)(dui)(dui)(dui)客(ke)(ke)戶、對(dui)(dui)(dui)(dui)企業(ye)(ye)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)深遠影響(xiang)(xiang)。 5. 環境管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li) - 5S管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)推行：推行5S管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)（整(zheng)(zheng)理(li)(li)(li)(li)(li)(li)(li)(li)、整(zheng)(zheng)頓、清(qing)掃(sao)、清(qing)潔、素養(yang)），保(bao)(bao)(bao)(bao)持(chi)現(xian)(xian)(xian)(xian)(xian)(xian)場(chang)整(zheng)(zheng)潔有(you)(you)(you)序(xu)(xu)。例(li)如(ru)(ru)(ru)(ru)，整(zheng)(zheng)理(li)(li)(li)(li)(li)(li)(li)(li)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)區分(fen)必需(xu)品(pin)(pin)(pin)(pin)和(he)(he)(he)(he)非必需(xu)品(pin)(pin)(pin)(pin)，將(jiang)(jiang)(jiang)(jiang)非必需(xu)品(pin)(pin)(pin)(pin)清(qing)理(li)(li)(li)(li)(li)(li)(li)(li)出(chu)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)現(xian)(xian)(xian)(xian)(xian)(xian)場(chang)；整(zheng)(zheng)頓是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)將(jiang)(jiang)(jiang)(jiang)必需(xu)品(pin)(pin)(pin)(pin)進(jin)行定(ding)(ding)(ding)(ding)(ding)位(wei)擺放，便于(yu)取(qu)用(yong)等(deng)。 - 安全(quan)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li)：確(que)(que)保(bao)(bao)(bao)(bao)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)現(xian)(xian)(xian)(xian)(xian)(xian)場(chang)符合(he)安全(quan)規(gui)(gui)范，預防(fang)(fang)安全(quan)事故的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)發(fa)(fa)(fa)生(sheng)(sheng)(sheng)(sheng)(sheng)。比如(ru)(ru)(ru)(ru)，檢查消防(fang)(fang)設(she)(she)(she)備(bei)(bei)是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)完好，安全(quan)通(tong)(tong)道是(shi)(shi)(shi)(shi)(shi)(shi)(shi)(shi)否(fou)暢(chang)(chang)通(tong)(tong)等(deng)。 6. 工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li) - 工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)優化：班(ban)(ban)(ban)(ban)組(zu)(zu)長要(yao)(yao)(yao)(yao)了解(jie)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)流(liu)(liu)程(cheng)，尋找可(ke)能(neng)優化的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)環節(jie)，以提(ti)高生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)效(xiao)(xiao)率。例(li)如(ru)(ru)(ru)(ru)，通(tong)(tong)過調(diao)整(zheng)(zheng)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)先后(hou)順序(xu)(xu)或者合(he)并一些工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)，減(jian)少(shao)不(bu)(bu)必要(yao)(yao)(yao)(yao)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)時(shi)(shi)間(jian)(jian)浪(lang)費。 - 工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)協調(diao)：協調(diao)不(bu)(bu)同(tong)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)之(zhi)間(jian)(jian)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)銜接，避免出(chu)現(xian)(xian)(xian)(xian)(xian)(xian)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)序(xu)(xu)脫節(jie)或者積壓的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)情況。 7. 信(xin)息(xi)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li) - 生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)數(shu)(shu)(shu)據(ju)收集：收集生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)過程(cheng)中(zhong)(zhong)(zhong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)各類數(shu)(shu)(shu)據(ju)，如(ru)(ru)(ru)(ru)產(chan)(chan)(chan)(chan)(chan)量(liang)(liang)數(shu)(shu)(shu)據(ju)、質(zhi)(zhi)量(liang)(liang)數(shu)(shu)(shu)據(ju)、設(she)(she)(she)備(bei)(bei)運(yun)行數(shu)(shu)(shu)據(ju)等(deng)，為生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)決(jue)策(ce)(ce)提(ti)供(gong)依據(ju)。 - 信(xin)息(xi)傳遞(di)：確(que)(que)保(bao)(bao)(bao)(bao)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)信(xin)息(xi)在車間(jian)(jian)內部準(zhun)確(que)(que)、及(ji)時(shi)(shi)地傳遞(di)，讓員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)都(dou)能(neng)獲取(qu)到與(yu)(yu)(yu)(yu)自己(ji)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)相(xiang)關(guan)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)信(xin)息(xi)。 8. 布(bu)(bu)(bu)局(ju)(ju)(ju)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)(li)(li)(li) - 合(he)理(li)(li)(li)(li)(li)(li)(li)(li)規(gui)(gui)劃生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)線布(bu)(bu)(bu)局(ju)(ju)(ju)：合(he)理(li)(li)(li)(li)(li)(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)線布(bu)(bu)(bu)局(ju)(ju)(ju)可(ke)以提(ti)高生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)效(xiao)(xiao)率，減(jian)少(shao)物料(liao)(liao)搬運(yun)和(he)(he)(he)(he)人(ren)員(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)(yuan)走(zou)動的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)距離。例(li)如(ru)(ru)(ru)(ru)，采用(yong)U型生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)線布(bu)(bu)(bu)局(ju)(ju)(ju)，相(xiang)比直線型布(bu)(bu)(bu)局(ju)(ju)(ju)，可(ke)以減(jian)少(shao)生(sheng)(sheng)(sheng)(sheng)(sheng)產(chan)(chan)(chan)(chan)(chan)過程(cheng)中(zhong)(zhong)(zhong)的(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)(de)周轉時(shi)(shi)間(jian)(jian)。
三(san)、持續改進(jin)(jin)提升 1. 異(yi)常識別與處(chu)理 - 及時(shi)發(fa)現(xian)生(sheng)(sheng)(sheng)(sheng)產(chan)過(guo)程中的(de)(de)異(yi)常情況，如(ru)設(she)(she)備故障(zhang)、質量(liang)(liang)問(wen)(wen)題(ti)等(deng)(deng)。這(zhe)需要班組長有(you)敏銳的(de)(de)觀察力，能夠通過(guo)設(she)(she)備的(de)(de)運行聲(sheng)音(yin)、產(chan)品(pin)的(de)(de)外觀等(deng)(deng)發(fa)現(xian)潛在問(wen)(wen)題(ti)。 - 對異(yi)常情況進(jin)(jin)行深入分析(xi)(xi)，找出(chu)根本原因(yin)(yin)，避免(mian)問(wen)(wen)題(ti)再次發(fa)生(sheng)(sheng)(sheng)(sheng)。例如(ru)，通過(guo)魚(yu)骨圖等(deng)(deng)分析(xi)(xi)工具(ju)(ju)，從人(ren)、機、料(liao)、法、環(huan)等(deng)(deng)方(fang)面分析(xi)(xi)質量(liang)(liang)問(wen)(wen)題(ti)產(chan)生(sheng)(sheng)(sheng)(sheng)的(de)(de)原因(yin)(yin)。 - 針(zhen)對不同異(yi)常情況制定相應的(de)(de)應急預案，確保生(sheng)(sheng)(sheng)(sheng)產(chan)快速恢復正常。比如(ru)，針(zhen)對設(she)(she)備故障(zhang)，制定備用設(she)(she)備啟用方(fang)案或者臨(lin)時(shi)維修方(fang)案等(deng)(deng)。 2. 數據分析(xi)(xi)運用 - 教(jiao)導班組長如(ru)何運用數據分析(xi)(xi)工具(ju)(ju)，通過(guo)對生(sheng)(sheng)(sheng)(sheng)產(chan)數據的(de)(de)分析(xi)(xi)，發(fa)現(xian)生(sheng)(sheng)(sheng)(sheng)產(chan)中的(de)(de)規律和(he)問(wen)(wen)題(ti)。例如(ru)，通過(guo)分析(xi)(xi)產(chan)量(liang)(liang)數據的(de)(de)波動，找出(chu)影(ying)響產(chan)量(liang)(liang)的(de)(de)因(yin)(yin)素(su)，進(jin)(jin)而采取相應的(de)(de)改進(jin)(jin)措施(shi)。
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