績(ji)效管(guan)理是一把雙(shuang)刃劍,管(guan)得好助力企(qi)業(ye)發(fa)展(zhan),管(guan)得不(bu)好加速企(qi)業(ye)衰敗。所以做好企(qi)業(ye)的(de)(de)績(ji)效管(guan)理是公司的(de)(de)重中之重,企(qi)業(ye)都不(bu)知(zhi)道的(de)(de)兩大(da)管(guan)理方法:
一(yi)、設(she)定(ding)目(mu)(mu)(mu)標。在(zai)設(she)定(ding)目(mu)(mu)(mu)標的(de)時候(hou),最重要(yao)的(de)是要(yao)可檢視(shi),必須(xu)確(que)定(ding)所設(she)立的(de)目(mu)(mu)(mu)標與整體組(zu)織目(mu)(mu)(mu)標相(xiang)吻合,還必須(xu)保證(zheng)每(mei)一(yi)項任務,甚至(zhi)是每(mei)一(yi)個行動,都是把員(yuan)工團隊或整體組(zu)織推向(xiang)(xiang)同一(yi)個方(fang)向(xiang)(xiang),員(yuan)工需要(yao)了(le)解自己(ji)(ji)的(de)工作(zuo)如何與組(zu)織目(mu)(mu)(mu)標相(xiang)鏈接,自己(ji)(ji)該怎樣做(zuo),才能夠(gou)創(chuang)造(zao)更(geng)高的(de)價值,相(xiang)關性(xing)很重要(yao)。為了(le)保證(zheng)相(xiang)關性(xing),企業要(yao)實施(shi)倒(dao)推思維(wei)模式,這是因(yin)為倒(dao)推思維(wei),將現實問題(ti)和(he)緊迫因(yin)素融合在(zai)一(yi)起考慮,倒(dao)推思維(wei)能夠(gou)幫(bang)助(zhu)員(yuan)工認識(shi)到,若想在(zai)某月某日實現一(yi)定(ding)的(de)目(mu)(mu)(mu)標,就必須(xu)在(zai)本周完成XYZ任務。通過倒(dao)推思維(wei),員(yuan)工能夠(gou)看到里程碑和(he)行動步驟,但(dan)未必以(yi)(yi)月份為單位,也可以(yi)(yi)細化到周,甚至(zhi)制(zhi)定(ding)每(mei)日的(de)任務管理系統,作(zuo)為每(mei)日的(de)行動步驟。
二,提供(gong)反饋和(he)(he)支持(chi)(chi)(chi)。企業領導人若想保持(chi)(chi)(chi)員(yuan)工(gong)(gong)(gong)(gong)的(de)(de)工(gong)(gong)(gong)(gong)作(zuo)意(yi)愿和(he)(he)工(gong)(gong)(gong)(gong)作(zuo)績效(xiao),則需(xu)掌(zhang)握的(de)(de)第(di)二項技能(neng)是如何(he)提供(gong)每日(ri)教練(lian)支持(chi)(chi)(chi)和(he)(he)資源,從(cong)而幫助員(yuan)工(gong)(gong)(gong)(gong)實(shi)現所設(she)定的(de)(de)目(mu)標(biao),而若想達到(dao)設(she)置的(de)(de)目(mu)標(biao),經理就要養(yang)成提供(gong)頻繁(fan)反饋的(de)(de)工(gong)(gong)(gong)(gong)作(zuo)習(xi)慣,必(bi)(bi)須及時(shi)提供(gong)反饋,而且當員(yuan)工(gong)(gong)(gong)(gong)需(xu)要的(de)(de)時(shi)候(hou),必(bi)(bi)須擅(shan)長提供(gong)清晰的(de)(de)指導,同時(shi)必(bi)(bi)須擅(shan)長與(yu)員(yuan)工(gong)(gong)(gong)(gong)進(jin)行(xing)以解(jie)決問題為目(mu)標(biao)的(de)(de)對話,只有(you)充分激發員(yuan)工(gong)(gong)(gong)(gong)的(de)(de)工(gong)(gong)(gong)(gong)作(zuo)熱情和(he)(he)提高員(yuan)工(gong)(gong)(gong)(gong)的(de)(de)能(neng)力(li)和(he)(he)素質,才能(neng)夠達到(dao)改(gai)善(shan)公司績效(xiao)的(de)(de)效(xiao)果。
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