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中國企業培訓講師

員工職業意識與績效管理的聯系

 
講師:董乃鋒 瀏覽次數:2345
 人們總講“職業生涯規劃”是什么?首先明確了職業生涯規劃分為外職業生涯和內職業生涯。外職業生涯自然是以工作內容的確定和變化、工作業績的評價、工資待遇、職稱、職務的變動為標志,內職業生涯以心理開發、生理開發、智力開發、技能開發、倫理開發等人的潛能開發為基礎,內、外職業生涯歸根到底

人們總(zong)講“職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)生(sheng)(sheng)涯(ya)規(gui)劃(hua)”是(shi)(shi)(shi)什么(me)?首先(xian)明確了(le)(le)職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)生(sheng)(sheng)涯(ya)規(gui)劃(hua)分為(wei)(wei)(wei)外(wai)職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)生(sheng)(sheng)涯(ya)和(he)內職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)生(sheng)(sheng)涯(ya)。外(wai)職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)生(sheng)(sheng)涯(ya)自然(ran)是(shi)(shi)(shi)以工(gong)作(zuo)(zuo)(zuo)內容(rong)的(de)(de)確定和(he)變化(hua)、工(gong)作(zuo)(zuo)(zuo)業(ye)(ye)(ye)(ye)績(ji)的(de)(de)評價(jia)、工(gong)資待遇、職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)稱(cheng)、職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)務(wu)的(de)(de)變動為(wei)(wei)(wei)標(biao)志,內職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)生(sheng)(sheng)涯(ya)以心理開發(fa)、生(sheng)(sheng)理開發(fa)、智力開發(fa)、技能(neng)開發(fa)、倫理開發(fa)等人的(de)(de)潛能(neng)開發(fa)為(wei)(wei)(wei)基礎(chu),內、外(wai)職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)生(sheng)(sheng)涯(ya)歸(gui)根(gen)到(dao)底是(shi)(shi)(shi)以滿足需求為(wei)(wei)(wei)目(mu)標(biao)的(de)(de)工(gong)作(zuo)(zuo)(zuo)經(jing)歷(li)(li)和(he)內心體驗(yan)的(de)(de)經(jing)歷(li)(li)。最后講到(dao)了(le)(le)在(zai)每個(ge)人心里,都(dou)有一盞(zhan)希(xi)望(wang)的(de)(de)燈(deng),這盞(zhan)燈(deng)可能(neng)有油(you)和(he)燈(deng)芯,卻沒有火苗,經(jing)常處于(yu)暗晦狀(zhuang)態。職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)生(sheng)(sheng)涯(ya)規(gui)劃(hua)就是(shi)(shi)(shi)火苗,當(dang)“心燈(deng)”點亮時,才(cai)能(neng)看到(dao)前途原(yuan)來(lai)是(shi)(shi)(shi)一片光(guang)明。這個(ge)“心燈(deng)”員工(gong)理解就是(shi)(shi)(shi)正(zheng)確的(de)(de)價(jia)值觀,當(dang)正(zheng)確的(de)(de)價(jia)值觀形成(cheng)后,才(cai)有資格談到(dao)職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)生(sheng)(sheng)涯(ya)規(gui)劃(hua);當(dang)把職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)作(zuo)(zuo)(zuo)為(wei)(wei)(wei)事業(ye)(ye)(ye)(ye)來(lai)經(jing)營(ying)、從(cong)而(er)充分經(jing)營(ying)自我的(de)(de)時候,才(cai)是(shi)(shi)(shi)職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)的(de)(de)根(gen)本標(biao)志。特別是(shi)(shi)(shi)她現身說法,拿她自己的(de)(de)例子講給大家聽:當(dang)她心情(qing)苦(ku)悶時,她怎么(me)著也放不下工(gong)作(zuo)(zuo)(zuo),不是(shi)(shi)(shi)尋朋訪友(you)來(lai)解悶,而(er)是(shi)(shi)(shi)鉆研新(xin)知識、嘗試新(xin)做(zuo)法,直到(dao)樂在(zai)其(qi)中,根(gen)本動力就是(shi)(shi)(shi)她太喜歡自己的(de)(de)工(gong)作(zuo)(zuo)(zuo)了(le)(le),把職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)當(dang)成(cheng)事業(ye)(ye)(ye)(ye)來(lai)追求,不被(bei)“外(wai)力”所左右。對比自己,太被(bei)“外(wai)力”所左右,經(jing)常患得患失(shi),為(wei)(wei)(wei)“己”喜、為(wei)(wei)(wei)“物”悲(bei),自己有壓力、工(gong)作(zuo)(zuo)(zuo)也曾(ceng)取得績(ji)效,也得到(dao)了(le)(le)鍛煉(lian),但并(bing)未(wei)職(zhi)(zhi)(zhi)(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)。


“職業(ye)化”通俗地理解就是員工以(yi)自我(wo)經營的觀(guan)念(nian)對(dui)待自己的事業(ye),樹立為自己打(da)工工作(zuo)的意識(shi),具備職業(ye)心態、職業(ye)道德、職業(ye)規范(fan)、職業(ye)素(su)養、職業(ye)行為等,提倡快樂工作(zuo),強(qiang)化成功意識(shi),提高(gao)工作(zuo)績效,實現個(ge)人價(jia)值*化。


正(zheng)確的(de)績效(xiao)(xiao)(xiao)意識應是(shi)(shi)員工職業(ye)素質(zhi)的(de)第一要(yao)素。如何引導員工樹立這里(li),關鍵(jian)是(shi)(shi)要(yao)正(zheng)確理解的(de)績效(xiao)(xiao)(xiao)觀(guan)首(shou)(shou)先使(shi)員工正(zheng)確認識集團(tuan)推(tui)行績效(xiao)(xiao)(xiao)考核(he)的(de)目的(de),以平(ping)和的(de)心態(tai)對待考核(he)結(jie)果,消除不(bu)公(gong)平(ping)的(de)心理負擔,使(shi)自(zi)己始終(zhong)處(chu)于(yu)一種(zhong)激(ji)活的(de)、積極向上(shang)的(de)良好狀態(tai),最終(zhong)上(shang)升(sheng)到(dao)團(tuan)結(jie)協作實(shi)(shi)現高(gao)績效(xiao)(xiao)(xiao)、努力工作實(shi)(shi)現自(zi)我價值(zhi)、提升(sheng)素質(zhi)達(da)到(dao)自(zi)我成長的(de)高(gao)度。推(tui)行績效(xiao)(xiao)(xiao)考核(he)不(bu)是(shi)(shi)整人的(de)“大蓋帽”,不(bu)是(shi)(shi)企(qi)業(ye)單方面獲利。當然(ran),推(tui)行績效(xiao)(xiao)(xiao)考核(he)首(shou)(shou)先是(shi)(shi)保證企(qi)業(ye)取得(de)經(jing)營業(ye)績獲得(de)長足發(fa)展,而員工與企(qi)業(ye)是(shi)(shi)一個(ge)命(ming)運共同體,只有企(qi)業(ye)百年常青,個(ge)人才能有更大的(de)發(fa)展空間,才能實(shi)(shi)現職業(ye)化(hua)及個(ge)人價值(zhi)的(de)*化(hua),個(ge)人收益自(zi)然(ran)會(hui)隨之(zhi)得(de)到(dao)提高(gao)。這是(shi)(shi)一個(ge)“雙(shuang)為(wei)”和“雙(shuang)贏(ying)”的(de)過程。


其(qi)次是(shi)企(qi)(qi)業實施規(gui)范(fan)管理的(de)(de)重要舉措:企(qi)(qi)業要適應集團現(xian)代(dai)化(hua)、國際化(hua)發(fa)(fa)展(zhan)趨勢,必須(xu)實行規(gui)范(fan)管理。企(qi)(qi)業管理等(deng)同于(yu)人(ren)(ren)力(li)資源(yuan)管理,人(ren)(ren)力(li)資源(yuan)管理又(you)等(deng)同于(yu)績(ji)效(xiao)管理。人(ren)(ren)是(shi)企(qi)(qi)業的(de)(de)根本(ben),是(shi)創造經營業績(ji)的(de)(de)主體,只(zhi)有對每個人(ren)(ren)進行科學、規(gui)范(fan)的(de)(de)管理,才(cai)能提高(gao)工(gong)作績(ji)效(xiao),才(cai)能達到企(qi)(qi)業利潤(run)的(de)(de)*化(hua),才(cai)能保證企(qi)(qi)業的(de)(de)可持續發(fa)(fa)展(zhan),同時也才(cai)能滿足員工(gong)的(de)(de)物資需(xu)(xu)求(qiu)和精神需(xu)(xu)求(qiu)。


再其次使(shi)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)認(ren)(ren)識到高層領(ling)導推(tui)行績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)考核是(shi)(shi)企(qi)業核心價值觀(guan)“以人(ren)(ren)(ren)為(wei)本”在(zai)生產經營中的(de)(de)(de)(de)(de)(de)切實(shi)(shi)體現(xian)。集(ji)團(tuan)領(ling)導首先(xian)認(ren)(ren)為(wei),企(qi)業要(yao)(yao)(yao)(yao)做到“以人(ren)(ren)(ren)為(wei)本”就(jiu)要(yao)(yao)(yao)(yao)首先(xian)在(zai)生產經營中落實(shi)(shi)企(qi)業的(de)(de)(de)(de)(de)(de)經營理念,把員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)創造的(de)(de)(de)(de)(de)(de)財富(fu)(fu)合理回饋給員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong),讓員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)真(zhen)正(zheng)參與到公司的(de)(de)(de)(de)(de)(de)利潤(run)分配中,績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)考核就(jiu)是(shi)(shi)通過考核績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao),層層有(you)壓力,人(ren)(ren)(ren)人(ren)(ren)(ren)有(you)指(zhi)標,使(shi)員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)達(da)(da)成(cheng)的(de)(de)(de)(de)(de)(de)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)跟企(qi)業經營利潤(run)掛鉤(gou);同時“以人(ren)(ren)(ren)為(wei)本”還要(yao)(yao)(yao)(yao)求(qiu)建立一(yi)(yi)個公平的(de)(de)(de)(de)(de)(de)人(ren)(ren)(ren)力資源體系(xi),干(gan)好(hao)(hao)干(gan)壞有(you)區別、績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)大(da)小見分曉,獎勵績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)優異者(zhe)(zhe)(zhe)、鞭策績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)落后者(zhe)(zhe)(zhe),使(shi)“雷(lei)鋒(feng)”不(bu)(bu)吃虧,使(shi)大(da)多(duo)數員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)保持平和的(de)(de)(de)(de)(de)(de)心態(tai),消除不(bu)(bu)公平、不(bu)(bu)公正(zheng)的(de)(de)(de)(de)(de)(de)心理負擔,樹(shu)立職業化心態(tai),遵(zun)守職業道德,處于一(yi)(yi)種積極向上(shang)、激活(huo)的(de)(de)(de)(de)(de)(de)良好(hao)(hao)狀態(tai),最(zui)終上(shang)升到團(tuan)結協作實(shi)(shi)現(xian)高績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)、努力工(gong)(gong)(gong)(gong)作實(shi)(shi)現(xian)自(zi)(zi)(zi)我(wo)價值、提升素質達(da)(da)到自(zi)(zi)(zi)我(wo)成(cheng)長的(de)(de)(de)(de)(de)(de)高度(du);最(zui)后引導員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)正(zheng)確對待績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)脫穎(ying)而(er)(er)出(chu)(chu)者(zhe)(zhe)(zhe):有(you)些員(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)認(ren)(ren)為(wei)只(zhi)(zhi)要(yao)(yao)(yao)(yao)大(da)家都好(hao)(hao)好(hao)(hao)工(gong)(gong)(gong)(gong)作了,能力差異不(bu)(bu)大(da),績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)自(zi)(zi)(zi)然(ran)也差不(bu)(bu)多(duo),實(shi)(shi)施績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)考核純(chun)粹是(shi)(shi)人(ren)(ren)(ren)為(wei)地(di)分出(chu)(chu)子丑寅卯,要(yao)(yao)(yao)(yao)么(me)是(shi)(shi)考評者(zhe)(zhe)(zhe)有(you)傾(qing)向,要(yao)(yao)(yao)(yao)么(me)是(shi)(shi)成(cheng)績(ji)(ji)(ji)突(tu)出(chu)(chu)者(zhe)(zhe)(zhe)會逢迎領(ling)導,這樣(yang)就(jiu)會或對考評者(zhe)(zhe)(zhe)有(you)意見或嫉(ji)妒(du)脫穎(ying)而(er)(er)出(chu)(chu)者(zhe)(zhe)(zhe),其實(shi)(shi)只(zhi)(zhi)要(yao)(yao)(yao)(yao)大(da)家平心靜氣地(di)想一(yi)(yi)想,人(ren)(ren)(ren)與人(ren)(ren)(ren)本來(lai)(lai)區別是(shi)(shi)不(bu)(bu)大(da),就(jiu)是(shi)(shi)因為(wei)學習創新(xin)的(de)(de)(de)(de)(de)(de)精神、認(ren)(ren)真(zhen)負責的(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)作態(tai)度(du)、密切協作的(de)(de)(de)(de)(de)(de)團(tuan)隊意識、事求(qiu)卓(zhuo)越的(de)(de)(de)(de)(de)(de)執著、明快嚴(yan)實(shi)(shi)的(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)作作風、行之(zhi)有(you)效(xiao)(xiao)(xiao)(xiao)的(de)(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)作方法、顯著的(de)(de)(de)(de)(de)(de)溝通效(xiao)(xiao)(xiao)(xiao)果(guo)等的(de)(de)(de)(de)(de)(de)稍(shao)稍(shao)不(bu)(bu)同,就(jiu)會產生不(bu)(bu)同的(de)(de)(de)(de)(de)(de)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao),只(zhi)(zhi)是(shi)(shi)大(da)家不(bu)(bu)肯直面現(xian)實(shi)(shi),存在(zai)東(dong)方式的(de)(de)(de)(de)(de)(de)嫉(ji)妒(du)心理,不(bu)(bu)想讓“一(yi)(yi)部(bu)分人(ren)(ren)(ren)先(xian)富(fu)(fu)起來(lai)(lai)”。如果(guo)大(da)家認(ren)(ren)識到位(wei),自(zi)(zi)(zi)然(ran)就(jiu)會追求(qiu)達(da)(da)成(cheng)上(shang)述達(da)(da)成(cheng)高績(ji)(ji)(ji)效(xiao)(xiao)(xiao)(xiao)的(de)(de)(de)(de)(de)(de)因素,自(zi)(zi)(zi)然(ran)就(jiu)會養(yang)成(cheng)職業化的(de)(de)(de)(de)(de)(de)做法,自(zi)(zi)(zi)然(ran)就(jiu)為(wei)實(shi)(shi)現(xian)自(zi)(zi)(zi)身職業化奠定了良好(hao)(hao)的(de)(de)(de)(de)(de)(de)基礎(chu)。


二(er):引(yin)導(dao)員工尋求提高(gao)績效的方(fang)法:


員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)如果已經(jing)正確認識了推行(xing)(xing)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)考(kao)(kao)(kao)核的(de)(de)(de)(de)(de)意(yi)義,那么(me),作(zuo)(zuo)(zuo)(zuo)為(wei)(wei)人(ren)(ren)力資源管理者(zhe)(zhe)(zhe),引(yin)(yin)導(dao)(dao)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)尋求提(ti)(ti)高(gao)(gao)(gao)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)的(de)(de)(de)(de)(de)方法(fa)就(jiu)(jiu)成(cheng)(cheng)(cheng)為(wei)(wei)重(zhong)(zhong)中之(zhi)(zhi)重(zhong)(zhong),首先在(zai)設(she)置考(kao)(kao)(kao)核指(zhi)標(biao)(biao)和(he)評(ping)分辦法(fa)時(shi)要(yao)(yao)強(qiang)化(hua)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)參與意(yi)識。因(yin)為(wei)(wei)考(kao)(kao)(kao)核的(de)(de)(de)(de)(de)目(mu)的(de)(de)(de)(de)(de)必須先是(shi)(shi)使員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)明(ming)(ming)確自(zi)(zi)己的(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)任(ren)務及達成(cheng)(cheng)(cheng)標(biao)(biao)準,從(cong)而(er)(er)促(cu)使工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)的(de)(de)(de)(de)(de)提(ti)(ti)高(gao)(gao)(gao)。如果單純由考(kao)(kao)(kao)評(ping)者(zhe)(zhe)(zhe)一(yi)方定指(zhi)標(biao)(biao),而(er)(er)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)并不(bu)(bu)明(ming)(ming)白為(wei)(wei)什么(me)定這些指(zhi)標(biao)(biao),只(zhi)(zhi)(zhi)是(shi)(shi)被(bei)動(dong)的(de)(de)(de)(de)(de)接受,沒有(you)主(zhu)(zhu)動(dong)的(de)(de)(de)(de)(de)積(ji)極參與,怎么(me)會走好(hao)職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)之(zhi)(zhi)路的(de)(de)(de)(de)(de)第(di)一(yi)步,從(cong)而(er)(er)提(ti)(ti)高(gao)(gao)(gao)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)呢?第(di)二法(fa)寶(bao)(bao)(bao)是(shi)(shi)引(yin)(yin)導(dao)(dao)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)重(zhong)(zhong)視指(zhi)標(biao)(biao)是(shi)(shi)否適度(du)的(de)(de)(de)(de)(de)問題。目(mu)標(biao)(biao)太(tai)(tai)低(di)太(tai)(tai)容易實現(xian),起(qi)不(bu)(bu)到(dao)應(ying)有(you)的(de)(de)(de)(de)(de)牽引(yin)(yin)激勵作(zuo)(zuo)(zuo)(zuo)用,員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)也(ye)(ye)無從(cong)提(ti)(ti)高(gao)(gao)(gao);目(mu)標(biao)(biao)太(tai)(tai)高(gao)(gao)(gao)太(tai)(tai)難實現(xian),容易挫敗(bai)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)(de)積(ji)極性(xing),員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)沒有(you)牽引(yin)(yin)力,職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)的(de)(de)(de)(de)(de)提(ti)(ti)高(gao)(gao)(gao)自(zi)(zi)然無從(cong)談起(qi);第(di)三法(fa)寶(bao)(bao)(bao)是(shi)(shi)強(qiang)化(hua)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)溝(gou)(gou)通(tong)(tong)意(yi)識:在(zai)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)過程(cheng)中,員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)只(zhi)(zhi)(zhi)顧埋頭拉車,不(bu)(bu)抬頭看路,也(ye)(ye)就(jiu)(jiu)是(shi)(shi)不(bu)(bu)和(he)考(kao)(kao)(kao)評(ping)者(zhe)(zhe)(zhe)積(ji)極溝(gou)(gou)通(tong)(tong),不(bu)(bu)能(neng)得(de)(de)到(dao)及時(shi)鼓勵、輔(fu)導(dao)(dao)和(he)點(dian)撥,也(ye)(ye)許會產生負面情緒(xu),也(ye)(ye)許往往南轅北轍(che),只(zhi)(zhi)(zhi)有(you)使員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)明(ming)(ming)白:績(ji)(ji)(ji)效(xiao)(xiao)(xiao)決不(bu)(bu)是(shi)(shi)“催命繩(sheng)”,而(er)(er)是(shi)(shi)一(yi)根“加油棒”,通(tong)(tong)過使用溝(gou)(gou)通(tong)(tong)這把職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)的(de)(de)(de)(de)(de)金鑰(yao)匙,可以(yi)促(cu)使自(zi)(zi)身(shen)(shen)(shen)創造更高(gao)(gao)(gao)的(de)(de)(de)(de)(de)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)水平;第(di)四法(fa)寶(bao)(bao)(bao)是(shi)(shi)引(yin)(yin)導(dao)(dao)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)注重(zhong)(zhong)團(tuan)隊績(ji)(ji)(ji)效(xiao)(xiao)(xiao):如果員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)只(zhi)(zhi)(zhi)追求個人(ren)(ren)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)的(de)(de)(de)(de)(de)高(gao)(gao)(gao)績(ji)(ji)(ji)效(xiao)(xiao)(xiao),而(er)(er)不(bu)(bu)關心團(tuan)隊績(ji)(ji)(ji)效(xiao)(xiao)(xiao),往往會導(dao)(dao)致各(ge)人(ren)(ren)自(zi)(zi)掃(sao)門前雪,而(er)(er)一(yi)個團(tuan)隊的(de)(de)(de)(de)(de)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)是(shi)(shi)環(huan)(huan)環(huan)(huan)相扣(kou)的(de)(de)(de)(de)(de),人(ren)(ren)人(ren)(ren)本位主(zhu)(zhu)義團(tuan)隊績(ji)(ji)(ji)效(xiao)(xiao)(xiao)不(bu)(bu)一(yi)定高(gao)(gao)(gao),團(tuan)隊低(di)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)企(qi)(qi)業(ye)(ye)(ye)(ye)的(de)(de)(de)(de)(de)經(jing)營(ying)(ying)業(ye)(ye)(ye)(ye)績(ji)(ji)(ji)就(jiu)(jiu)不(bu)(bu)佳,員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)收(shou)入自(zi)(zi)然就(jiu)(jiu)會受影響。引(yin)(yin)導(dao)(dao)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)追求團(tuan)隊的(de)(de)(de)(de)(de)高(gao)(gao)(gao)績(ji)(ji)(ji)效(xiao)(xiao)(xiao),自(zi)(zi)然員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)就(jiu)(jiu)會團(tuan)結協作(zuo)(zuo)(zuo)(zuo)、互幫互助,員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)離職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)也(ye)(ye)就(jiu)(jiu)越來越近;第(di)五法(fa)寶(bao)(bao)(bao)是(shi)(shi)引(yin)(yin)導(dao)(dao)具備職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)技能(neng):職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)選手(shou)最講究術業(ye)(ye)(ye)(ye)有(you)專(zhuan)攻,它首先要(yao)(yao)求專(zhuan)業(ye)(ye)(ye)(ye)化(hua)。員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)通(tong)(tong)過主(zhu)(zhu)動(dong)學習和(he)參加培(pei)訓,對企(qi)(qi)業(ye)(ye)(ye)(ye)文化(hua)逐步認同,自(zi)(zi)身(shen)(shen)(shen)潛能(neng)得(de)(de)以(yi)挖掘,更主(zhu)(zhu)要(yao)(yao)的(de)(de)(de)(de)(de)是(shi)(shi)自(zi)(zi)身(shen)(shen)(shen)的(de)(de)(de)(de)(de)職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)技能(neng)和(he)綜合素質得(de)(de)到(dao)提(ti)(ti)高(gao)(gao)(gao),具備能(neng)夠自(zi)(zi)我經(jing)營(ying)(ying)的(de)(de)(de)(de)(de)職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)技能(neng),就(jiu)(jiu)為(wei)(wei)提(ti)(ti)高(gao)(gao)(gao)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)奠定了基(ji)礎;第(di)六法(fa)寶(bao)(bao)(bao)引(yin)(yin)導(dao)(dao)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)素養(yang)的(de)(de)(de)(de)(de)形成(cheng)(cheng)(cheng):員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)提(ti)(ti)高(gao)(gao)(gao)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)的(de)(de)(de)(de)(de)目(mu)的(de)(de)(de)(de)(de)是(shi)(shi)企(qi)(qi)業(ye)(ye)(ye)(ye)經(jing)營(ying)(ying)業(ye)(ye)(ye)(ye)績(ji)(ji)(ji)的(de)(de)(de)(de)(de)提(ti)(ti)升(sheng)(sheng),企(qi)(qi)業(ye)(ye)(ye)(ye)經(jing)營(ying)(ying)業(ye)(ye)(ye)(ye)績(ji)(ji)(ji)的(de)(de)(de)(de)(de)提(ti)(ti)升(sheng)(sheng)還可以(yi)從(cong)降低(di)企(qi)(qi)業(ye)(ye)(ye)(ye)經(jing)營(ying)(ying)成(cheng)(cheng)(cheng)本、擴大品牌效(xiao)(xiao)(xiao)應(ying)等(deng)方面著(zhu)手(shou)。點(dian)滴之(zhi)(zhi)處見功(gong)夫,每一(yi)個細節如工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)環(huan)(huan)境的(de)(de)(de)(de)(de)維護、工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)程(cheng)序的(de)(de)(de)(de)(de)規范包括(kuo)佩帶胸(xiong)卡(ka)等(deng)是(shi)(shi)否“職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)化(hua)”,員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)的(de)(de)(de)(de)(de)職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)素質和(he)職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)行(xing)(xing)為(wei)(wei)的(de)(de)(de)(de)(de)規范程(cheng)度(du)的(de)(de)(de)(de)(de)高(gao)(gao)(gao)低(di),都左(zuo)右(you)著(zhu)企(qi)(qi)業(ye)(ye)(ye)(ye)的(de)(de)(de)(de)(de)管理成(cheng)(cheng)(cheng)本和(he)品牌效(xiao)(xiao)(xiao)應(ying)。所(suo)以(yi)員(yuan)(yuan)(yuan)(yuan)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)不(bu)(bu)要(yao)(yao)只(zhi)(zhi)(zhi)關注績(ji)(ji)(ji)效(xiao)(xiao)(xiao)本身(shen)(shen)(shen),只(zhi)(zhi)(zhi)有(you)從(cong)自(zi)(zi)我做(zuo)起(qi),做(zuo)好(hao)自(zi)(zi)主(zhu)(zhu)管理、自(zi)(zi)主(zhu)(zhu)經(jing)營(ying)(ying),養(yang)成(cheng)(cheng)(cheng)良好(hao)的(de)(de)(de)(de)(de)職(zhi)(zhi)(zhi)業(ye)(ye)(ye)(ye)素養(yang),人(ren)(ren)人(ren)(ren)依規定行(xing)(xing)事(shi)(shi),養(yang)成(cheng)(cheng)(cheng)良好(hao)的(de)(de)(de)(de)(de)日常(chang)行(xing)(xing)為(wei)(wei)習慣,從(cong)身(shen)(shen)(shen)邊小事(shi)(shi)獲得(de)(de)成(cheng)(cheng)(cheng)就(jiu)(jiu)感,才能(neng)更加認真貫徹(che)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)命令(ling),嚴格遵守現(xian)場(chang)紀律,深入落實各(ge)項指(zhi)標(biao)(biao),確保提(ti)(ti)高(gao)(gao)(gao)工(gong)(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)(zuo)(zuo)績(ji)(ji)(ji)效(xiao)(xiao)(xiao)。


三、引(yin)導員工正確(que)進行職業生涯規劃:


績效(xiao)考核促使員(yuan)工(gong)提(ti)(ti)(ti)升(sheng)了任職(zhi)資格技能(neng)(neng),提(ti)(ti)(ti)高了工(gong)作(zuo)績效(xiao),員(yuan)工(gong)就(jiu)(jiu)走(zou)上了職(zhi)業發展通道,自然(ran)(ran)(ran)就(jiu)(jiu)開始規(gui)劃(hua)(hua)自己(ji)的(de)(de)職(zhi)業生涯(ya)(ya)。那(nei)么什么是(shi)職(zhi)業生涯(ya)(ya)規(gui)劃(hua)(hua)呢(ni)?一(yi)方面(mian)進行的(de)(de)知(zhi)識、技能(neng)(neng)、績效(xiao)、收入等(deng)的(de)(de)提(ti)(ti)(ti)升(sheng)過(guo)(guo)程(cheng)(cheng)(cheng),另一(yi)方面(mian)進行的(de)(de)工(gong)作(zuo)中相(xiang)關(guan)的(de)(de)心態、價(jia)值觀(guan)和(he)自我(wo)經營(ying)等(deng)連續性的(de)(de)提(ti)(ti)(ti)升(sheng)過(guo)(guo)程(cheng)(cheng)(cheng)。那(nei)么,員(yuan)工(gong)大多(duo)認(ren)為通過(guo)(guo)實(shi)施績效(xiao)管理,既然(ran)(ran)(ran)提(ti)(ti)(ti)高了績效(xiao),前提(ti)(ti)(ti)是(shi)自身的(de)(de)知(zhi)識、技能(neng)(neng)無(wu)疑得到了提(ti)(ti)(ti)高,最終自然(ran)(ran)(ran)要實(shi)現收入的(de)(de)增長,也就(jiu)(jiu)實(shi)現了職(zhi)業生涯(ya)(ya)規(gui)劃(hua)(hua)。其(qi)實(shi)這只是(shi)職(zhi)業生涯(ya)(ya)規(gui)劃(hua)(hua)的(de)(de)一(yi)個方面(mian),更重要的(de)(de)是(shi)要求我(wo)們把職(zhi)業變(bian)成(cheng)(cheng)事(shi)業。當然(ran)(ran)(ran)這需要過(guo)(guo)程(cheng)(cheng)(cheng)的(de)(de),因(yin)為結(jie)果(guo)是(shi)由過(guo)(guo)程(cheng)(cheng)(cheng)構成(cheng)(cheng)的(de)(de),沒(mei)(mei)有(you)過(guo)(guo)程(cheng)(cheng)(cheng)就(jiu)(jiu)沒(mei)(mei)有(you)結(jie)果(guo),沒(mei)(mei)有(you)結(jie)果(guo)的(de)(de)過(guo)(guo)程(cheng)(cheng)(cheng)你就(jiu)(jiu)是(shi)不成(cheng)(cheng)功者,你就(jiu)(jiu)沒(mei)(mei)有(you)職(zhi)業化。職(zhi)業生涯(ya)(ya)規(gui)劃(hua)(hua),是(shi)一(yi)個知(zhi)己(ji)知(zhi)彼(bi)和(he)抉擇的(de)(de)過(guo)(guo)程(cheng)(cheng)(cheng)。知(zhi)己(ji)知(zhi)彼(bi)就(jiu)(jiu)是(shi)你要明白自己(ji)性格、興趣、特長、智能(neng)(neng)、情商(shang),關(guan)鍵是(shi)形成(cheng)(cheng)正確的(de)(de)價(jia)值觀(guan)。


要(yao)從培養(yang)職(zhi)(zhi)業(ye)化習(xi)慣入手,提(ti)高工(gong)(gong)(gong)作(zuo)績(ji)效(xiao)(xiao)。點滴之處見功(gong)夫,每(mei)一個(ge)細節如工(gong)(gong)(gong)作(zuo)環境的維護、工(gong)(gong)(gong)作(zuo)程序的規范。包括(kuo)佩(pei)帶胸(xiong)卡等是(shi)否(fou)“職(zhi)(zhi)業(ye)化”,員(yuan)工(gong)(gong)(gong)的職(zhi)(zhi)業(ye)素質和職(zhi)(zhi)業(ye)行為的規范程度,都直接關(guan)系著(zhu)企業(ye)的管(guan)理成(cheng)(cheng)本和品牌效(xiao)(xiao)應(ying)。所以員(yuan)工(gong)(gong)(gong)不要(yao)只關(guan)注績(ji)效(xiao)(xiao)本身,只有(you)從自(zi)我做起,做好自(zi)主管(guan)理、自(zi)主經營(ying),養(yang)成(cheng)(cheng)良(liang)好的職(zhi)(zhi)業(ye)素養(yang),人人依規矩行事(shi),養(yang)成(cheng)(cheng)良(liang)好的習(xi)慣,從身邊小事(shi)獲得成(cheng)(cheng)就感,才能(neng)更加認真貫徹工(gong)(gong)(gong)作(zuo)命令,嚴格(ge)遵守(shou)現場紀律,深入落實各項指標,提(ti)高工(gong)(gong)(gong)作(zuo)績(ji)效(xiao)(xiao)。


最后,要從培(pei)養自(zi)(zi)身的(de)職(zhi)(zhi)業(ye)(ye)(ye)化技能入手,將職(zhi)(zhi)業(ye)(ye)(ye)提(ti)升為事業(ye)(ye)(ye)。職(zhi)(zhi)業(ye)(ye)(ye)化選手最講究(jiu)術業(ye)(ye)(ye)有專攻,它首先要求專業(ye)(ye)(ye)化。通(tong)(tong)過(guo)主動(dong)學習和(he)參加培(pei)訓,挖掘(jue)自(zi)(zi)身潛能,培(pei)養自(zi)(zi)我經營(ying)的(de)職(zhi)(zhi)業(ye)(ye)(ye)技能,提(ti)升自(zi)(zi)己的(de)工(gong)作(zuo)績效,進而提(ti)升自(zi)(zi)己的(de)任職(zhi)(zhi)資格能力,使自(zi)(zi)己走(zou)上良性的(de)職(zhi)(zhi)業(ye)(ye)(ye)發展(zhan)通(tong)(tong)道,最終(zhong)實現(xian)個人的(de)職(zhi)(zhi)業(ye)(ye)(ye)目標。



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董乃鋒
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