工(gong)業生(sheng)產(chan)(chan)中出現的(de)錯(cuo)誤和缺陷。那(nei)么(me)什(shen)么(me)是(shi)(shi)(shi)(shi)錯(cuo)誤和缺陷呢?錯(cuo)誤是(shi)(shi)(shi)(shi)指預期過程的(de)任何(he)偏離,是(shi)(shi)(shi)(shi)人(ren)們(men)由(you)于疏忽(hu)、無(wu)意(yi)識等,偶爾犯(fan)下的(de)錯(cuo)誤。缺陷是(shi)(shi)(shi)(shi)錯(cuo)誤的(de)后(hou)果(guo),也就是(shi)(shi)(shi)(shi)錯(cuo)誤導致了一定(ding)的(de)缺陷。那(nei)么(me)錯(cuo)誤又是(shi)(shi)(shi)(shi)怎么(me)來(lai)的(de)呢?在生(sheng)產(chan)(chan)工(gong)作當中,比如出現了質(zhi)量問(wen)題,有(you)(you)(you)可(ke)能是(shi)(shi)(shi)(shi)因為一線工(gong)人(ren)沒(mei)有(you)(you)(you)按照標(biao)準(zhun)作業去做。結(jie)果(guo)做出來(lai)的(de)產(chan)(chan)品(pin)有(you)(you)(you)兩(liang)種可(ke)能性。
第(di)一種,雖然流程錯誤,但是(shi)產品沒(mei)有出(chu)錯。
第二種,或者(zhe)是(shi)(shi)流程錯(cuo)誤,導致產品出現質量問題(ti)。質量問題(ti)就是(shi)(shi)缺陷。
日(ri)常(chang)(chang)工(gong)作中(zhong)有(you)十類錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu)。遺忘錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu),理解錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu),識別錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu),新手錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu)、意愿錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu)、疏忽錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu)、遲(chi)鈍錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu),缺(que)乏標(biao)準(zhun)、意外錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu)和(he)故意錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu),作業(ye)失(shi)誤(wu)(wu)(wu)(wu)(wu)(wu)和(he)用錯(cuo)(cuo)零(ling)件,是(shi)日(ri)常(chang)(chang)工(gong)作中(zhong)兩大非常(chang)(chang)大的(de)(de)缺(que)陷(xian)(xian),這兩個缺(que)陷(xian)(xian)幾乎涵蓋了所有(you)的(de)(de)錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu)。如果在產(chan)線設(she)計或者是(shi)管理過程當中(zhong)出(chu)現(xian)(xian)了一(yi)個錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu),就有(you)可(ke)能(neng)導(dao)致作業(ye)失(shi)誤(wu)(wu)(wu)(wu)(wu)(wu)或者是(shi)用錯(cuo)(cuo)零(ling)件,錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu)和(he)缺(que)陷(xian)(xian)是(shi)相對的(de)(de),錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu)有(you)可(ke)能(neng)會(hui)導(dao)致出(chu)現(xian)(xian)缺(que)陷(xian)(xian)。但是(shi)一(yi)旦(dan)出(chu)現(xian)(xian)缺(que)陷(xian)(xian),就極有(you)可(ke)能(neng)會(hui)導(dao)致出(chu)現(xian)(xian)產(chan)品的(de)(de)質量(liang)問題。換一(yi)句話,出(chu)現(xian)(xian)錯(cuo)(cuo)誤(wu)(wu)(wu)(wu)(wu)(wu)就有(you)可(ke)能(neng)出(chu)現(xian)(xian)一(yi)級(ji)缺(que)陷(xian)(xian)。一(yi)級(ji)缺(que)陷(xian)(xian)可(ke)能(neng)使最終產(chan)品出(chu)現(xian)(xian)質量(liang)問題。
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