成功(gong)的主管(guan)(guan)只(zhi)有(you)想方(fang)設法(fa)將員(yuan)工的心里話掏出來，才能使部門的管(guan)(guan)理做到有(you)的放矢，才能避(bi)免因主觀武斷而導致的決策(ce)失誤。主管(guan)(guan)鼓勵(li)員(yuan)工暢(chang)所欲(yu)言的方(fang)法(fa)很(hen)多，如(ru)開(kai)員(yuan)工熱線、設立意見(jian)箱、進(jin)行小組討(tao)論、部門聚餐等方(fang)式。
第(di)一(yi)招(zhao)工作上“共同(tong)進退”，互通情報
工(gong)(gong)(gong)(gong)(gong)作(zuo)本身就是最(zui)好的興奮(fen)劑，與其(qi)讓員工(gong)(gong)(gong)(gong)(gong)揣測公(gong)司發(fa)展前景，不如讓員工(gong)(gong)(gong)(gong)(gong)把(ba)心思放在工(gong)(gong)(gong)(gong)(gong)作(zuo)上。前程無(wu)憂專家(jia)認為，主管(guan)應(ying)該在工(gong)(gong)(gong)(gong)(gong)作(zuo)中與員工(gong)(gong)(gong)(gong)(gong)“共同進退”，給員工(gong)(gong)(gong)(gong)(gong)提供(gong)更(geng)多(duo)工(gong)(gong)(gong)(gong)(gong)作(zuo)中需要(yao)的信息和內容，如公(gong)司整體目標、部門未來發(fa)展計劃、員工(gong)(gong)(gong)(gong)(gong)必須(xu)著重解(jie)決的問題(ti)等，并協助他(ta)們完(wan)成工(gong)(gong)(gong)(gong)(gong)作(zuo)。讓他(ta)們對公(gong)司的經營策(ce)略更(geng)加了解(jie)，從(cong)而有效(xiao)、明(ming)確、積極地完(wan)成工(gong)(gong)(gong)(gong)(gong)作(zuo)任務(wu)。
第二招“傾聽”員工意見，共同參與決策
傾聽和(he)講話一(yi)樣具有說服力。主管應該多多傾聽員工的(de)(de)想法，并讓(rang)員工共(gong)(gong)同(tong)參(can)與制定工作決(jue)策。當主管與員工建(jian)立了坦誠交流、雙向信息共(gong)(gong)享的(de)(de)機(ji)制時，這種共(gong)(gong)同(tong)參(can)與決(jue)策所衍生的(de)(de)激(ji)勵(li)效果(guo)，將會更為顯著。
第三(san)招(zhao)尊重員(yuan)工建議，締造(zao)“交流”橋梁
成(cheng)功(gong)的主管只有想方(fang)設(she)法將員(yuan)工(gong)的心里話掏出(chu)來，才能(neng)(neng)使部門(men)的管理做到有的放矢，才能(neng)(neng)避免因主觀武斷(duan)而導(dao)致的決策失(shi)誤。主管鼓勵員(yuan)工(gong)暢(chang)所欲言的方(fang)法很多，如開員(yuan)工(gong)熱線、設(she)立意(yi)見箱、進行小組討論(lun)、部門(men)聚餐等方(fang)式。但是(shi)，前程(cheng)無(wu)憂專家認為，主管無(wu)論(lun)選擇哪種方(fang)式，都必須讓員(yuan)工(gong)能(neng)(neng)夠(gou)借(jie)助(zhu)這些(xie)暢(chang)通的意(yi)見渠道，提出(chu)他們(men)的問題與建議，或是(shi)能(neng)(neng)及時(shi)獲得(de)有效(xiao)的回復。
第四(si)招(zhao)做一個“投員工所(suo)好”的主管
作為團隊核心(xin)的(de)(de)(de)主(zhu)管，必須針對部(bu)門內員工(gong)的(de)(de)(de)不(bu)(bu)同特點“投其所好”，尋(xun)求能夠刺激(ji)他(ta)們的(de)(de)(de)動(dong)力。每個人(ren)內心(xin)需要被(bei)激(ji)勵的(de)(de)(de)動(dong)機各不(bu)(bu)相(xiang)同，因此，獎勵杰出工(gong)作表(biao)現的(de)(de)(de)方法，也應(ying)因人(ren)而異(yi)。
第五(wu)招興趣為(wei)師，給(gei)員(yuan)工(gong)更多工(gong)作(zuo)機會
興趣(qu)是(shi)最好的(de)(de)(de)老師，員(yuan)(yuan)(yuan)工(gong)(gong)都(dou)有(you)(you)自(zi)(zi)己偏愛的(de)(de)(de)工(gong)(gong)作內(nei)容，主管讓員(yuan)(yuan)(yuan)工(gong)(gong)有(you)(you)更多的(de)(de)(de)機會執行自(zi)(zi)己喜(xi)歡(huan)的(de)(de)(de)工(gong)(gong)作內(nei)容，也是(shi)激勵員(yuan)(yuan)(yuan)工(gong)(gong)的(de)(de)(de)一種有(you)(you)效方(fang)式。工(gong)(gong)作上(shang)的(de)(de)(de)新挑戰(zhan)，會讓員(yuan)(yuan)(yuan)工(gong)(gong)激發(fa)出更多的(de)(de)(de)潛能。如果員(yuan)(yuan)(yuan)工(gong)(gong)本(ben)身就對(dui)工(gong)(gong)作內(nei)容很(hen)有(you)(you)興趣(qu)，再加(jia)上(shang)工(gong)(gong)作內(nei)容所帶(dai)來(lai)的(de)(de)(de)挑戰(zhan)性，員(yuan)(yuan)(yuan)工(gong)(gong)做起來(lai)就會很(hen)著迷，發(fa)揮出更多的(de)(de)(de)潛力。
第(di)六招“贊賞”，是最好的激勵
贊美能夠(gou)使員工(gong)(gong)(gong)對自己更加(jia)自信、對工(gong)(gong)(gong)作更加(jia)熱愛、能夠(gou)鼓勵員工(gong)(gong)(gong)提高工(gong)(gong)(gong)作的效率(lv)。給員工(gong)(gong)(gong)的贊美也(ye)要(yao)及時而有效，當員工(gong)(gong)(gong)工(gong)(gong)(gong)作表(biao)現(xian)很出色，主管應該(gai)立即給予稱(cheng)贊，讓員工(gong)(gong)(gong)感受(shou)到(dao)自己受(shou)到(dao)上司的贊賞(shang)和認可。除了口頭(tou)贊賞(shang)，主管還可以使用(yong)書(shu)面贊美、對員工(gong)(gong)(gong)一(yi)對一(yi)的贊賞(shang)、公開(kai)的表(biao)揚等(deng)形式鼓舞員工(gong)(gong)(gong)士氣。
第(di)七招從小事做(zuo)起，了解員工的需要(yao)
每個員工(gong)(gong)都(dou)會有不同的(de)需(xu)求，主管想要激(ji)勵員工(gong)(gong)，就要深入地了解員工(gong)(gong)的(de)需(xu)要，并盡可能的(de)設法予以滿足，提高員工(gong)(gong)的(de)積極性。滿足員工(gong)(gong)要從小事做(zuo)起(qi)，從細節的(de)地方做(zuo)起(qi)。
第八招(zhao)讓(rang)“業(ye)績”為員工的(de)晉(jin)升說話
目前，按(an)照“資歷”提拔員(yuan)工(gong)的公(gong)司多不勝數，專(zhuan)家認為，靠“資歷”提拔員(yuan)工(gong)并不能鼓勵員(yuan)工(gong)創造業績(ji)(ji)，并且會讓員(yuan)工(gong)產生怠惰。相反的，當主(zhu)管用(yong)“業績(ji)(ji)說話”，按(an)業績(ji)(ji)提拔績(ji)(ji)效優異的員(yuan)工(gong)時，反而較能達到鼓舞員(yuan)工(gong)追求(qiu)卓越表現的目的。
第(di)九(jiu)招能者多得(de)，給核心員工加薪
在特殊(shu)經(jing)濟形勢下，物質激(ji)勵仍然是激(ji)勵員工(gong)(gong)最主要的(de)形式。薪水不(bu)僅能保證員工(gong)(gong)生存(cun)，更因其能者(zhe)多得(de)的(de)作(zuo)用起到激(ji)勵效果。但(dan)是在眾多公司大(da)幅降低開支的(de)情況下，主管對(dui)(dui)用加(jia)薪激(ji)勵員工(gong)(gong)的(de)做法顯得(de)更加(jia)謹(jin)慎。專家(jia)認為，經(jing)濟危機不(bu)代表不(bu)加(jia)薪，只是加(jia)薪的(de)要求更高(gao)，關(guan)鍵看員工(gong)(gong)能為公司帶(dai)來多少價值(zhi)。對(dui)(dui)于為公司創造出高(gao)利潤、開發出贏(ying)利新項目的(de)核心人才，通過(guo)加(jia)薪激(ji)勵是必不(bu)可(ke)少的(de)。
轉載：//citymember.cn/zixun_detail/2013.html
