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中高層管理干部的人力資源管理公開課

培訓對象：企業高層管理、部門總監、部門經理主管、儲備干部等
授課方式：教案講授、案例分析、情景演練、小組討論、參與式研討等
 部(bu)(bu)門員工(gong)往(wang)往(wang)因良好的績效(xiao)或較長的工(gong)齡而得(de)以(yi)晉升(sheng)，當他們走上管(guan)理崗位，面對(dui)(dui)人(ren)力資(zi)源(yuan)管(guan)理問題時，往(wang)往(wang)不(bu)知所措，極易造成部(bu)(bu)門效(xiao)率低(di)下，甚至人(ren)才(cai)流失，影響企(qi)業的整(zheng)體(ti)發展。因此，讓各直線經理學習一定的人(ren)力資(zi)源(yuan)管(guan)理，掌握管(guan)人(ren)技巧，深(shen)刻認識(shi)到人(ren)力資(zi)源(yuan)工(gong)作對(dui)(dui)企(qi)業發展的重要性，有助于(yu)各部(bu)(bu)門在管(guan)人(ren)方面加強(qiang)配合，從(cong)而提升(sheng)企(qi)業的整(zheng)體(ti)效(xiao)益。

然而事實上，直線經理在管理工作中，容易出現重管事，輕管人，重業務，輕人才，重招人，輕育人、留人、激勵。人才是企業的最重要資源，如何加強人才管理，值得每一位管理者認真學習。HP公司的經驗是，作為一個合格的基層管理者，至少要做到30％的時間管人，70％的時間在做事；中層干部應當一半時間管人，一半時間用于做事；而高層管理者應當有80％的時間在管人，20％的時間在做事。因此，一位卓越的直線經理首先是優秀的人力資源經理。
1.使學員充分認識到人力資源在現代企業管理中的重要意義與作用，從而更加重視和支持人力資源管理工作；
2.能講出選人、育人、用人、留人的基本方法，領悟管理人的思維方式；
3.將管(guan)人(ren)與管(guan)事(shi)結合起來，以管(guan)人(ren)促做事(shi)效率提(ti)升(sheng)，以管(guan)事(shi)激(ji)勵人(ren)員能力提(ti)升(sheng)，提(ti)升(sheng)人(ren)才競爭(zheng)力。

課程大綱：
第一單元：企業管理，人資先行
.企業發展的階段與變革的需要
.直線經理在HR管理中的職責
.卓越的直線經理首先是優秀的人力資源經理
.直線經理需要的六大人力資源管理思維
.直線經理與人力資源部的四種協作模式
.做好人力資源管理對部(bu)門的好處

第二單元：言傳身教，悉心培育
.部屬未能得到培育的四大原因
.員工的學習成長路徑圖
.視頻分享：郭臺銘如何培育部屬？
.部門如何組織部屬學習？
.輔導部屬的四種方法
.啟發法
.歸納法
.OJT法
.推演法
.輔導員工三原則
.OJT在職訓練五步法
.案例分析：華為使用導師制幫助部屬成長
.常見問題：
.如何將“要我學習”變成“我要學習”？
.如(ru)何培(pei)育和提升部屬的(de)責任感？

第三單元：知人善用，人盡其才
.視頻分享：孔明如何使用魏延？
..發現并使用員工的長處是管理層的責任
.如何使員工用其智、盡其能？
.*·*：企業用人的原則
.對無法適應企業發展的老員工如何使用？
.戴胄之罪：如何看待犯錯的部屬？
.容才之量：包容員工的短處
.案例分享：如何任用強龍式下屬？
.精減用人原則三四五(wu)

第四單元：善于激勵，留住人才
.部屬缺乏激情：工作動機的變化
.從人性假設看激勵手段的重要性
.老員工為什么不如新員工積極？
.15種非物質激勵方法的運用
.小組討論：如何有效激勵三位部屬？
.保健和激勵因素對部屬的影響力
.視頻分享：員工是如何流失的？
.馬云對員工離職的分析與判斷
.員工流失原因的三個分類
.員工流動的二維模型
.案例分析：蒙牛集團如何留人？
.企業留人的四重戰術
.防范核心員工流失的9條措施
.課程總結與答疑

鄭君老師（獵鷹式招聘創始人）
.經濟學碩士，*GEC認證講師；
.獵鷹式招聘理論創始人；
.高級人力資源管理師、咨詢師；勞動法專家；
.浙江大學、華中農業大學職業經理人訓練班 特聘講師；
.2011年開始從事人力資源管理培訓及咨詢工作，至今已為超過1200家企業、20萬HR學員提供了培訓或咨詢服務，其中300人以上的大型公開課超過40場。
工(gong)作經歷(li)：先(xian)后在(zai)深(shen)圳(zhen)豪(hao)恩聲學(xue)股(gu)份(fen)、深(shen)圳(zhen)朗(lang)科科技股(gu)份(fen)（股(gu)票代碼300042）、深(shen)圳(zhen)捷(jie)和電(dian)機集團等(deng)企業擔任中高層(ceng)管理職(zhi)位，從事企業人(ren)力(li)資源管理工(gong)作15年以(yi)上。

【授課風格】
復雜的問題簡單化，抽象的問題生活化，模糊的問題清晰化，點線的問題層面化。嫻熟運用多種培訓方法，將理論性、實踐性與趣味性有機結合，深入淺出，通俗易懂，寓教于樂。
【管理理念(nian)】獵鷹式(shi)招聘、海(hai)豚成長法則。

【主講課程】《獵鷹式招聘與結構化面試》、《勞動法與企業用工風險控制》、《非人力資源經理的人力資源管理》、《關鍵人才的選育用留》、《中層干部管理技能提升》、《企業變革與經營管理模式創新》。
【咨詢項目】企業薪酬變革與薪酬制度設計、績效管理體系診斷與輔導、經濟性裁員與勞動糾紛預防等。
【主攻行業】電力業、銀行業、電子/通信業、汽車業等
【個人著作】
《8090后員工應該這樣管》、《中層崛起：卓越中層的19個管理法則》（中國財富出版社出版發行）
《中層崛(jue)起：卓越中層的19個管理法(fa)則》

部份服務客戶：
.IT/通訊/電子/機械
中(zhong)(zhong)國聯(lian)通(tong)（湖南(nan)(nan)(nan)公(gong)(gong)(gong)(gong)司(si)(si)、湖北公(gong)(gong)(gong)(gong)司(si)(si)、四(si)川(chuan)(chuan)公(gong)(gong)(gong)(gong)司(si)(si)、浙江(jiang)公(gong)(gong)(gong)(gong)司(si)(si)、貴州(zhou)黔南(nan)(nan)(nan)州(zhou)公(gong)(gong)(gong)(gong)司(si)(si)）、中(zhong)(zhong)國移(yi)動(dong)（四(si)川(chuan)(chuan)公(gong)(gong)(gong)(gong)司(si)(si)、西藏公(gong)(gong)(gong)(gong)司(si)(si)、湖北公(gong)(gong)(gong)(gong)司(si)(si)、安徽公(gong)(gong)(gong)(gong)司(si)(si)、黑龍江(jiang)公(gong)(gong)(gong)(gong)司(si)(si)、大慶公(gong)(gong)(gong)(gong)司(si)(si)、深(shen)圳(zhen)(zhen)公(gong)(gong)(gong)(gong)司(si)(si)、巢湖公(gong)(gong)(gong)(gong)司(si)(si)、綿陽(yang)公(gong)(gong)(gong)(gong)司(si)(si)、內江(jiang)公(gong)(gong)(gong)(gong)司(si)(si)、甘孜公(gong)(gong)(gong)(gong)司(si)(si)、百色鐵通(tong)）、中(zhong)(zhong)國電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)信(xin)(xin)（湖南(nan)(nan)(nan)公(gong)(gong)(gong)(gong)司(si)(si)、安徽公(gong)(gong)(gong)(gong)司(si)(si)、甘肅公(gong)(gong)(gong)(gong)司(si)(si)、涼山公(gong)(gong)(gong)(gong)司(si)(si)、攀(pan)枝花(hua)公(gong)(gong)(gong)(gong)司(si)(si)、遂寧(ning)公(gong)(gong)(gong)(gong)司(si)(si)）、中(zhong)(zhong)國鐵塔四(si)川(chuan)(chuan)省分公(gong)(gong)(gong)(gong)司(si)(si)、中(zhong)(zhong)國通(tong)信(xin)(xin)服務集(ji)團、深(shen)圳(zhen)(zhen)國通(tong)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)信(xin)(xin)、湖南(nan)(nan)(nan)通(tong)信(xin)(xin)建設、諾(nuo)基(ji)亞(ya)西門子(zi)通(tong)信(xin)(xin)、酷比通(tong)信(xin)(xin)、OPPO手機、日濱科(ke)(ke)技(ji)(ji)、硅格半(ban)導體(ti)、博雅互動(dong)、新貴實業(ye)、仁清科(ke)(ke)技(ji)(ji)、火盟(meng)通(tong)訊(xun)、康拓(tuo)普軟(ruan)件(jian)、廣(guang)東美(mei)的集(ji)團、創維集(ji)團、惠州(zhou)德(de)賽集(ji)團、廣(guang)州(zhou)日立(li)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)梯、富士康科(ke)(ke)技(ji)(ji)集(ji)團、武漢(han)長江(jiang)通(tong)信(xin)(xin)產業(ye)集(ji)團、武漢(han)長光(guang)科(ke)(ke)技(ji)(ji)、住(zhu)友電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)工電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)子(zi)、華儀電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)氣、南(nan)(nan)(nan)通(tong)吉寶造船、四(si)川(chuan)(chuan)瑞美(mei)熱水器(qi)、深(shen)南(nan)(nan)(nan)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)路、蕪湖威靈電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)機、廈工機械、上(shang)海齊(qi)耀動(dong)力、珠(zhu)海愛普科(ke)(ke)斯電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)阻電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)容、梅州(zhou)博敏(min)股份、深(shen)圳(zhen)(zhen)博敏(min)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)子(zi)、廣(guang)州(zhou)精工電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)子(zi)、廣(guang)東智能機器(qi)人研究院、長沙景嘉微電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)子(zi)、光(guang)弘科(ke)(ke)技(ji)(ji)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)子(zi)、深(shen)圳(zhen)(zhen)神拓(tuo)機電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)、深(shen)圳(zhen)(zhen)友訊(xun)達(da)(da)科(ke)(ke)技(ji)(ji)、深(shen)圳(zhen)(zhen)日暉達(da)(da)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)(dian)子(zi)、柳州(zhou)歐(ou)維姆工程(cheng)、深(shen)圳(zhen)(zhen)銀寶山新科(ke)(ke)技(ji)(ji)股份、廣(guang)州(zhou)金(jin)升陽(yang)科(ke)(ke)技(ji)(ji)、武漢(han)四(si)維圖新科(ke)(ke)技(ji)(ji)有限(xian)公(gong)(gong)(gong)(gong)司(si)(si)……

.銀行/保險/證券
中(zhong)國(guo)銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)（內蒙古分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、蘇(su)(su)州(zhou)昆(kun)山(shan)支行(xing)(xing)(xing)(xing)(xing)、鎮江(jiang)(jiang)句容支行(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)建設銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)（廣東(dong)(dong)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、深圳(zhen)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)工商(shang)銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)（江(jiang)(jiang)蘇(su)(su)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、湖北(bei)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、揭陽(yang)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)農業(ye)銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)（河南安陽(yang)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、江(jiang)(jiang)蘇(su)(su)泰州(zhou)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、湖南邵陽(yang)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)）、中(zhong)國(guo)郵政儲蓄(xu)銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)（黑龍(long)江(jiang)(jiang)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、云南分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、大連(lian)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)）、農村商(shang)業(ye)銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)（江(jiang)(jiang)蘇(su)(su)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、江(jiang)(jiang)蘇(su)(su)邳州(zhou)支行(xing)(xing)(xing)(xing)(xing)、江(jiang)(jiang)蘇(su)(su)泗洪支行(xing)(xing)(xing)(xing)(xing)、廣州(zhou)南沙支行(xing)(xing)(xing)(xing)(xing)）、山(shan)西農信社、江(jiang)(jiang)門(men)融(rong)和農商(shang)行(xing)(xing)(xing)(xing)(xing)、中(zhong)國(guo)農業(ye)發展銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)宜昌(chang)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、興業(ye)銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)總(zong)行(xing)(xing)(xing)(xing)(xing)、東(dong)(dong)營商(shang)行(xing)(xing)(xing)(xing)(xing)、中(zhong)信銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)、廣發銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)中(zhong)山(shan)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、光大銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)寧波(bo)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、昆(kun)侖銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)、柳州(zhou)銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)、東(dong)(dong)莞銀(yin)(yin)(yin)(yin)(yin)行(xing)(xing)(xing)(xing)(xing)深圳(zhen)分(fen)(fen)(fen)(fen)(fen)行(xing)(xing)(xing)(xing)(xing)、聯合金(jin)融(rong)集團(tuan)、太平洋保險、安信證券(quan)、東(dong)(dong)風金(jin)融(rong)……

.能源/礦產資源
中國(guo)(guo)石油四川(chuan)公(gong)(gong)(gong)司、國(guo)(guo)家(jia)(jia)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)網（寧夏電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、黑龍江電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、陜西(xi)(xi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、山西(xi)(xi)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、甘肅電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、青海電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、福(fu)(fu)建電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、河南(nan)(nan)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、河南(nan)(nan)禹州(zhou)(zhou)(zhou)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、湖北電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、湖北恩(en)施電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、西(xi)(xi)藏(zang)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、南(nan)(nan)瑞(rui)泰士達電(dian)(dian)(dian)(dian)(dian)(dian)(dian)氣(qi)、福(fu)(fu)建能(neng)源服務公(gong)(gong)(gong)司、龍巖(yan)市永定區(qu)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)公(gong)(gong)(gong)司、聊城東(dong)阿(a)供電(dian)(dian)(dian)(dian)(dian)(dian)(dian)公(gong)(gong)(gong)司、天津電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)修(xiu)試中心(xin)）、中國(guo)(guo)國(guo)(guo)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)（華北電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、瀑布溝電(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠）、國(guo)(guo)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)投(tou)（貴州(zhou)(zhou)(zhou)金(jin)元集(ji)(ji)(ji)團(tuan)、內蒙(meng)古大板發電(dian)(dian)(dian)(dian)(dian)(dian)(dian)公(gong)(gong)(gong)司、內蒙(meng)古霍(huo)煤鴻駿(jun)鋁(lv)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)公(gong)(gong)(gong)司、黔(qian)北電(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠、通(tong)遼發電(dian)(dian)(dian)(dian)(dian)(dian)(dian)總廠）、中國(guo)(guo)華電(dian)(dian)(dian)(dian)(dian)(dian)(dian)（杭(hang)州(zhou)(zhou)(zhou)下(xia)沙(sha)熱(re)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)）、大唐集(ji)(ji)(ji)團(tuan)（潮州(zhou)(zhou)(zhou)發電(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠）、中國(guo)(guo)廣(guang)核集(ji)(ji)(ji)團(tuan)、浙(zhe)能(neng)集(ji)(ji)(ji)團(tuan)（溫州(zhou)(zhou)(zhou)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠、樂清電(dian)(dian)(dian)(dian)(dian)(dian)(dian)廠）、中國(guo)(guo)南(nan)(nan)方電(dian)(dian)(dian)(dian)(dian)(dian)(dian)網（貴州(zhou)(zhou)(zhou)安順電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)局）、中國(guo)(guo)鋁(lv)業廣(guang)西(xi)(xi)分(fen)公(gong)(gong)(gong)司、江蘇國(guo)(guo)信(xin)揚州(zhou)(zhou)(zhou)發電(dian)(dian)(dian)(dian)(dian)(dian)(dian)、深(shen)圳媽灣(wan)電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)、內蒙(meng)古電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)薛(xue)家(jia)(jia)灣(wan)供電(dian)(dian)(dian)(dian)(dian)(dian)(dian)局、福(fu)(fu)建電(dian)(dian)(dian)(dian)(dian)(dian)(dian)建、武(wu)漢凱(kai)迪電(dian)(dian)(dian)(dian)(dian)(dian)(dian)力(li)(li)(li)(li)(li)環保工程、杭(hang)州(zhou)(zhou)(zhou)燃(ran)氣(qi)集(ji)(ji)(ji)團(tuan)、永煤集(ji)(ji)(ji)團(tuan)、德誠(cheng)礦業、河南(nan)(nan)新能(neng)光伏、太倉協(xie)鑫光伏、黔(qian)桂天能(neng)焦(jiao)化(hua)…

中高層管理干部的人力資源管理公開課