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員工管理壓力培訓

【課程背景】
一(yi)個(ge)人能(neng)否(fou)做好(hao)(hao)(hao)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)，能(neng)否(fou)與人友好(hao)(hao)(hao)相(xiang)處(chu)１５％靠智商(shang)，８５％靠情(qing)(qing)商(shang)。而(er)情(qing)(qing)商(shang)中(zhong)(zhong)(zhong)最(zui)重要的(de)(de)(de)就(jiu)是(shi)(shi)如(ru)何處(chu)理好(hao)(hao)(hao)情(qing)(qing)緒。情(qing)(qing)緒管理和(he)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)心態激勵已經成為２１世紀企(qi)業(ye)組織中(zhong)(zhong)(zhong)所有階層的(de)(de)(de)主要問(wen)(wen)(wen)題(ti)，由于壓(ya)力(li)(li)問(wen)(wen)(wen)題(ti)，而(er)帶來(lai)的(de)(de)(de)其他(ta)附加問(wen)(wen)(wen)題(ti)和(he)加大(da)的(de)(de)(de)不(bu)(bu)(bu)必要的(de)(de)(de)成本(ben)讓(rang)高(gao)層管理者開始尋(xun)找有效幫助員工(gong)(gong)(gong)(gong)(gong)(gong)管理壓(ya)力(li)(li)的(de)(de)(de)途徑。目前(qian)部門(men)遇(yu)到(dao)的(de)(de)(de)問(wen)(wen)(wen)題(ti)有：員工(gong)(gong)(gong)(gong)(gong)(gong)愁眉苦臉，不(bu)(bu)(bu)能(neng)在(zai)(zai)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)中(zhong)(zhong)(zhong)獲取快(kuai)樂(le)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)中(zhong)(zhong)(zhong)“差不(bu)(bu)(bu)多”就(jiu)行(xing)，導致工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)效率不(bu)(bu)(bu)高(gao)評先進沒有入選(xuan)，不(bu)(bu)(bu)會自(zi)我反(fan)省，反(fan)抱怨別(bie)人是(shi)(shi)運氣好(hao)(hao)(hao)不(bu)(bu)(bu)能(neng)很(hen)好(hao)(hao)(hao)地享受(shou)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)，上班盼(pan)下班員工(gong)(gong)(gong)(gong)(gong)(gong)之間(jian)的(de)(de)(de)溝通(tong)(tong)不(bu)(bu)(bu)是(shi)(shi)很(hen)融洽，無法(fa)實現有效溝通(tong)(tong)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)熱情(qing)(qing)不(bu)(bu)(bu)高(gao)，對(dui)(dui)自(zi)己(ji)信心不(bu)(bu)(bu)足(zu)，對(dui)(dui)企(qi)業(ye)的(de)(de)(de)忠誠度(du)不(bu)(bu)(bu)高(gao)；不(bu)(bu)(bu)能(neng)完成工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)任務(wu)，疏于承擔責(ze)(ze)任， 團隊合(he)作(zuo)精神(shen)不(bu)(bu)(bu)強同事之間(jian)缺乏尊重，甚(shen)至發生矛盾影響(xiang)相(xiang)互間(jian)的(de)(de)(de)合(he)作(zuo)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)行(xing)為情(qing)(qing)緒化，同事之間(jian)怠工(gong)(gong)(gong)(gong)(gong)(gong)不(bu)(bu)(bu)出(chu)(chu)力(li)(li)而(er)相(xiang)互傳染(ran)；對(dui)(dui)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)任務(wu)的(de)(de)(de)承諾不(bu)(bu)(bu)夠理想 對(dui)(dui)未(wei)來(lai)的(de)(de)(de)期(qi)望值過低(di)；員工(gong)(gong)(gong)(gong)(gong)(gong)發現自(zi)己(ji)可以(yi)支配(pei)的(de)(de)(de)時間(jian)在(zai)(zai)減少，時間(jian)管理存在(zai)(zai)差距，特(te)別(bie)是(shi)(shi)單位(wei)時間(jian)的(de)(de)(de)質量和(he)工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)效率在(zai)(zai)降低(di)；員工(gong)(gong)(gong)(gong)(gong)(gong)不(bu)(bu)(bu)愿(yuan)意主動(dong)(dong)承擔工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)中(zhong)(zhong)(zhong)的(de)(de)(de)責(ze)(ze)任，甚(shen)至當工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)中(zhong)(zhong)(zhong)出(chu)(chu)現問(wen)(wen)(wen)題(ti)時互相(xiang)推(tui)委、互相(xiang)指責(ze)(ze)；員工(gong)(gong)(gong)(gong)(gong)(gong)注意到(dao)組織正常(chang)的(de)(de)(de)溝通(tong)(tong)渠道不(bu)(bu)(bu)暢通(tong)(tong)，而(er)自(zi)己(ji)經常(chang)為無法(fa)很(hen)好(hao)(hao)(hao)處(chu)理職場(chang)中(zhong)(zhong)(zhong)的(de)(de)(de)人際(ji)關系(xi)和(he)情(qing)(qing)緒波動(dong)(dong)而(er)苦惱；本(ben)課(ke)程*特(te)色就(jiu)是(shi)(shi)全程采用互動(dong)(dong)體(ti)驗式教學，通(tong)(tong)過老師精心設計的(de)(de)(de)體(ti)驗活動(dong)(dong)，讓(rang)廣大(da)學員在(zai)(zai)體(ti)驗中(zhong)(zhong)(zhong)感悟、觸動(dong)(dong)，從(cong)心靈(ling)深處(chu)解決情(qing)(qing)緒壓(ya)力(li)(li)問(wen)(wen)(wen)題(ti)，從(cong)而(er)快(kuai)樂(le)地投入工(gong)(gong)(gong)(gong)(gong)(gong)作(zuo)當中(zhong)(zhong)(zhong)！

【課程收益】
認清情緒壓力的本質
走出自己固有模式，用新的眼光看待周圍
輕松化解生活、工作中沖突和矛盾，
勇于承擔責任，壓力變動力
放下情緒壓力包袱，釋放自身潛能
找到生活、工作中對自己**重要的東西
找回自信，活出尊嚴
學會自我管理和激勵，戰勝各種難關
善于覺察自我壓力情緒狀態及他人壓力情緒狀態，改善團隊及個人人際關系。
懂得感恩，并將這(zhe)樣的(de)心態轉化為工作的(de)動(dong)力。

【授課方式】
案例討論、頭腦風暴、游戲互(hu)動、影像分(fen)析、角色(se)演練、講師點評、學員分(fen) 享等全(quan)方位互(hu)動體驗式。

【參訓人數】
４０人以內

【適合對象】
職場高壓人員

【課程大綱】
開場：
１、圖片測試
１）是否運動
２）運動快慢
３、死囚實驗
４、壓力視頻
５、雨中的你
６、壓力測試

一、壓力面面觀
０１：壓力的心理學概念
我們面臨的壓力壓力的三層含義壓力源壓力過程：走獨木橋壓力反應生理心理行為壓力造成的損失有形損失無形損失壓力管理的好處壓力再定義你的資源
０２：壓力管理模型
馬斯洛需求層次論游戲：畫樹／心情圖譜
０３：壓力管理的方法
解決壓力的(de)途徑與方法

二、情緒認知
０１：心態與情緒
故事舉例圖片識別
０２：情緒內涵
什么是情緒我們有哪些情緒五行圖
０３：情緒類型
能量層級習(xi)得性無助

三、管理與調控
０１：調控情緒的方法
０２：艾利斯ＡＢＣ理論
ＡＢＣ理論測試你的情緒調控方法
０３：ＮＶＣ
１、恐怖化：糟糕至極
２、*化的要求
３、過分概括化。
４、十種(zhong)非理性的信條

四、快樂工作的秘方
０１：關于成功
０２：快樂工作的秘密
０３：問題解決

五、回顧總結

員工管理壓力培訓