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【課程大綱】

一． 為什(shen)么(me)學(xue)習(xi)(xi)(xi)本課(ke)程(cheng)(cheng)(cheng)： 作(zuo)(zuo)(zuo)為企(qi)業的(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe)，您是(shi)否(fou)有這些困惑和(he)(he)挑(tiao)戰(zhan)？ • 80/90后(hou)的(de)(de)(de)(de)(de)(de)(de)員工究竟應(ying)(ying)(ying)(ying)(ying)該(gai)怎樣管(guan)(guan)(guan)(guan)理(li)(li)？ • 外部競爭(zheng)環(huan)境促(cu)(cu)(cu)使組織需要(yao)加(jia)速提(ti)升(sheng)學(xue)習(xi)(xi)(xi)競爭(zheng)力(li)(li)(li)，應(ying)(ying)(ying)(ying)(ying)該(gai)如(ru)何應(ying)(ying)(ying)(ying)(ying)對？ • 管(guan)(guan)(guan)(guan)理(li)(li)的(de)(de)(de)(de)(de)(de)(de)難度隨(sui)著(zhu)管(guan)(guan)(guan)(guan)理(li)(li)人數(shu)的(de)(de)(de)(de)(de)(de)(de)增加(jia)而(er)(er)加(jia)大，如(ru)何讓(rang)員工工作(zuo)(zuo)(zuo)更主動(dong)(dong)(dong)(dong)(dong)(dong)(dong)更自發(fa)？ 21世紀(ji)，高(gao)管(guan)(guan)(guan)(guan)的(de)(de)(de)(de)(de)(de)(de)領(ling)導(dao)力(li)(li)(li)水平決定(ding)了(le)企(qi)業的(de)(de)(de)(de)(de)(de)(de)未來(lai)，“多變、不確定(ding)、模(mo)糊、復雜(za)”的(de)(de)(de)(de)(de)(de)(de)競爭(zheng)環(huan)境要(yao)求(qiu)管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe)不斷(duan)挑(tiao)戰(zhan)自己的(de)(de)(de)(de)(de)(de)(de)思(si)(si)維和(he)(he)行(xing)為習(xi)(xi)(xi)慣(guan)，形(xing)成(cheng)更開放的(de)(de)(de)(de)(de)(de)(de)思(si)(si)維和(he)(he)行(xing)為模(mo)式(shi)(shi)(shi)。 我們(men)需要(yao)重新(xin)評估(gu)我們(men)所在的(de)(de)(de)(de)(de)(de)(de)環(huan)境，并重塑(su)我們(men)的(de)(de)(de)(de)(de)(de)(de)思(si)(si)考模(mo)式(shi)(shi)(shi)！我們(men)需要(yao)重建(jian)我們(men)領(ling)導(dao)的(de)(de)(de)(de)(de)(de)(de)行(xing)為模(mo)式(shi)(shi)(shi)！我們(men)也需要(yao)引入新(xin)的(de)(de)(de)(de)(de)(de)(de)學(xue)習(xi)(xi)(xi)模(mo)式(shi)(shi)(shi)！管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe)不得不從(cong)親力(li)(li)(li)親為的(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)理(li)(li)模(mo)式(shi)(shi)(shi)轉變為以“引導(dao)”為核心的(de)(de)(de)(de)(de)(de)(de)促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)型管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe)，從(cong)而(er)(er)調動(dong)(dong)(dong)(dong)(dong)(dong)(dong)員工自動(dong)(dong)(dong)(dong)(dong)(dong)(dong)自發(fa)的(de)(de)(de)(de)(de)(de)(de)工作(zuo)(zuo)(zuo)熱(re)情，促(cu)(cu)(cu)使員工的(de)(de)(de)(de)(de)(de)(de)集(ji)體(ti)智慧得到*化激發(fa)，建(jian)立(li)群(qun)(qun)策(ce)群(qun)(qun)力(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)企(qi)業氛圍(wei)，讓(rang)管(guan)(guan)(guan)(guan)理(li)(li)變簡單(dan)！ 二． 誰應(ying)(ying)(ying)(ying)(ying)該(gai)學(xue)習(xi)(xi)(xi)本課(ke)程(cheng)(cheng)(cheng)：企(qi)業各級管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe) 三． 通(tong)過(guo)本課(ke)程(cheng)(cheng)(cheng)您將： 1. 通(tong)過(guo)掌握行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)技(ji)術(shu)(shu)，提(ti)升(sheng)管(guan)(guan)(guan)(guan)理(li)(li)水平和(he)(he)領(ling)導(dao)力(li)(li)(li)； 2. 了(le)解行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)技(ji)術(shu)(shu)的(de)(de)(de)(de)(de)(de)(de)背后(hou)原理(li)(li)，熟悉(xi)行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)的(de)(de)(de)(de)(de)(de)(de)概(gai)念及(ji)要(yao)素(su)； 3. 現場(chang)(chang)(chang)體(ti)驗行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)3大常(chang)用促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)技(ji)術(shu)(shu)； 4. 熟悉(xi)3大促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)技(ji)術(shu)(shu)的(de)(de)(de)(de)(de)(de)(de)標準操作(zuo)(zuo)(zuo)流(liu)(liu)程(cheng)(cheng)(cheng)，并設計1次(ci)團隊促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)。 四． 課(ke)程(cheng)(cheng)(cheng)特色：內容即形(xing)式(shi)(shi)(shi)，形(xing)式(shi)(shi)(shi)即內容，學(xue)員在現場(chang)(chang)(chang)直接置身于“體(ti)驗-反(fan)思(si)(si)-總結-提(ti)煉(lian)”的(de)(de)(de)(de)(de)(de)(de)行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)研討過(guo)程(cheng)(cheng)(cheng)。 五． 培訓(xun)方式(shi)(shi)(shi)：講授(shou)，提(ti)問(wen)，模(mo)擬演(yan)練，小組討論，并直接貫穿(chuan)行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)技(ji)術(shu)(shu)-團隊共(gong)(gong)創(chuang)、群(qun)(qun)策(ce)群(qun)(qun)力(li)(li)(li)、*。 六(liu)． 課(ke)程(cheng)(cheng)(cheng)時長： 3天 七． 學(xue)員人數(shu)：30人以內 八． 課(ke)程(cheng)(cheng)(cheng)大綱 一 21世紀(ji)的(de)(de)(de)(de)(de)(de)(de)管(guan)(guan)(guan)(guan)理(li)(li)挑(tiao)戰(zhan)及(ji)原因分析 二 行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)的(de)(de)(de)(de)(de)(de)(de)基本概(gai)念 1. 什(shen)么(me)是(shi)行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)？ 2. 行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)的(de)(de)(de)(de)(de)(de)(de)學(xue)習(xi)(xi)(xi)本質 3. 行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)的(de)(de)(de)(de)(de)(de)(de)6大要(yao)素(su)及(ji)6大角(jiao)色 4. 行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)的(de)(de)(de)(de)(de)(de)(de)項目流(liu)(liu)程(cheng)(cheng)(cheng) 5. 行(xing)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)學(xue)習(xi)(xi)(xi)的(de)(de)(de)(de)(de)(de)(de)典(dian)型應(ying)(ying)(ying)(ying)(ying)用 三 從(cong)管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe)走向促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)師 1. 管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe)必須(xu)知道的(de)(de)(de)(de)(de)(de)(de)3個(ge)原理(li)(li) 1) 三腦(nao)原理(li)(li) 2) 邏輯層(ceng)次(ci) 3) 個(ge)體(ti)學(xue)習(xi)(xi)(xi)與組織學(xue)習(xi)(xi)(xi) 2. 什(shen)么(me)是(shi)促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)FACILITATION? 3. 促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)型管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe)的(de)(de)(de)(de)(de)(de)(de)角(jiao)色與信念 4. 促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)型管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe)的(de)(de)(de)(de)(de)(de)(de)核心技(ji)能(neng) ? 保持中立(li) ? 積極聆(ling)聽 ? 提(ti)問(wen) 四 團隊管(guan)(guan)(guan)(guan)理(li)(li)4大常(chang)用促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)技(ji)術(shu)(shu)EAT 1. 聚焦(jiao)式(shi)(shi)(shi)會(hui)話法ORID 1) 什(shen)么(me)是(shi)聚焦(jiao)式(shi)(shi)(shi)會(hui)話法？ 2) 聚焦(jiao)式(shi)(shi)(shi)會(hui)話法的(de)(de)(de)(de)(de)(de)(de)應(ying)(ying)(ying)(ying)(ying)用場(chang)(chang)(chang)景 3) ORID法4大層(ceng)面問(wen)題現場(chang)(chang)(chang)EAT 2. 團隊共(gong)(gong)創(chuang) 1) 團隊共(gong)(gong)創(chuang)的(de)(de)(de)(de)(de)(de)(de)應(ying)(ying)(ying)(ying)(ying)用及(ji)價值 2) 團隊共(gong)(gong)創(chuang)的(de)(de)(de)(de)(de)(de)(de)操作(zuo)(zuo)(zuo)步驟(zou) 3. * 1) 應(ying)(ying)(ying)(ying)(ying)用及(ji)價值 2) *的(de)(de)(de)(de)(de)(de)(de)原理(li)(li) 3) *的(de)(de)(de)(de)(de)(de)(de)禮(li)節 4) *的(de)(de)(de)(de)(de)(de)(de)7大原則 5) *的(de)(de)(de)(de)(de)(de)(de)操作(zuo)(zuo)(zuo)方法 4. 群(qun)(qun)策(ce)群(qun)(qun)力(li)(li)(li) 1) 什(shen)么(me)是(shi)群(qun)(qun)策(ce)群(qun)(qun)力(li)(li)(li)？ 2) 群(qun)(qun)策(ce)群(qun)(qun)力(li)(li)(li)的(de)(de)(de)(de)(de)(de)(de)作(zuo)(zuo)(zuo)用及(ji)特點 3) 群(qun)(qun)策(ce)群(qun)(qun)力(li)(li)(li)十步法 五 促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)型管(guan)(guan)(guan)(guan)理(li)(li)者(zhe)(zhe)(zhe)實踐-現場(chang)(chang)(chang)設計促(cu)(cu)(cu)動(dong)(dong)(dong)(dong)(dong)(dong)(dong)工作(zuo)(zuo)(zuo)坊